Customer Experience & POS Specialist (Permanent)

Clicks Group Limited; Greater Taung Local Municipality; Presencial; ZAR 120.000 - 180.000; Jornada completa

Descripción de la vacante

Clicks Group Limited in North West is seeking a customer-focused associate to manage POS transactions, promote clubcard rewards, and deliver excellent in-store service. You will maintain accurate cash handling and support promotions while upholding store standards and visual merchandising.

The role emphasizes customer engagement, accuracy, and teamwork to drive sales and ensure a positive shopping experience.

Formación

• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

Responsabilidades

• Efficiently execute all point-of-sale operations in a timely and accurate manner.
• Maintain accuracy when scanning merchandise and collecting payment, including clubcard rewards.
• Promote Clicks clubcard and enroll new members to hit targets.
• Deliver friendly, professional service and act as a brand ambassador.
• Maintain store merchandising and housekeeping per standards.

Conocimientos

Planning and organising

Problem-solving

Strong customer orientation

Relating and networking

Following instructions

Delivering results

Working with people

Persuading and Influencing

Educación

Maths 50% and English 50% at Grade 12 level

Descripción del empleo

Clicks Group Limited in North West is seeking a customer-focused associate to manage POS transactions, promote clubcard rewards, and deliver excellent in-store service. You will maintain accurate cash handling and support promotions while upholding store standards and visual merchandising.

The role emphasizes customer engagement, accuracy, and teamwork to drive sales and ensure a positive shopping experience.