Payroll & Payments Solutions Specialist

FirstRand Bank India; Johannesburg; On-site; ZAR 600,000 - 900,000; Full time

Job summary

FirstRand Bank India seeks a Payroll Collection Operations Specialist to manage day-to-day payroll collection processing, reconciliations, and payment processing, while ensuring high client servicing and accurate settlements. You will support the team from initiation to investigation and continually improve operational efficiency.

The role requires strong analytical abilities, advanced Excel skills, and experience in reconciliation and data matching within a payroll/insurance environment.

Qualifications

• Business-related Diploma / degree
• 10-years’ experience in reconciliation and data matching

Responsibilities

• Day-to-day payroll collection and reconciliation processing
• Manage settlements to ensure accurate and timely completion
• Escalate and address client servicing issues promptly
• Improve operational efficiencies and support client satisfaction
• Engage in troubleshooting for operational needs and investigations

Skills

Payroll knowledge

Data matching

Reconciliation

Excel advanced

Microsoft Office

Insurance knowledge

Teamwork

Problem solving

Education

Business-related Diploma / degree

Tools

Excel

Payroll systems

Job description

FirstRand Bank India seeks a Payroll Collection Operations Specialist to manage day-to-day payroll collection processing, reconciliations, and payment processing, while ensuring high client servicing and accurate settlements. You will support the team from initiation to investigation and continually improve operational efficiency.

The role requires strong analytical abilities, advanced Excel skills, and experience in reconciliation and data matching within a payroll/insurance environment.