Client Payments Solutions Specialist - Payroll Collections

RMB; Johannesburg; On-site; ZAR 555,000 - 665,000; Full time

Job summary

Hyphen Technology in Johannesburg seeks a Client Payments Solutionist to oversee day-to-day payroll collection and reconciliation processing, ensuring timely settlements, client servicing, and issue escalations. You will work in a collaborative team, leveraging payroll knowledge and Excel proficiency to improve operational efficiency.

The role requires a business-related degree, 10 years in reconciliation/data matching, and solid understanding of the insurance/payments landscape.

Qualifications

• 10-years’ experience in reconciliation and data matching.
• Payroll understanding and experience.
• Insurance knowledge.

Responsibilities

• Day-to-day operations for payroll collection and reconciliation processing.
• Ensure timely escalations of client servicing issues and resolutions.
• Maintain accurate settlements and investigate delays or errors.
• Provide operational support to improve efficiencies and client satisfaction.

Skills

Analytical mindset

Attention to detail

Problem solving

Team collaboration

Deadline driven

Insurance knowledge

Education

Business-related Diploma / degree

Tools

Excel

Microsoft Office

Job description

Hyphen Technology in Johannesburg seeks a Client Payments Solutionist to oversee day-to-day payroll collection and reconciliation processing, ensuring timely settlements, client servicing, and issue escalations. You will work in a collaborative team, leveraging payroll knowledge and Excel proficiency to improve operational efficiency.

The role requires a business-related degree, 10 years in reconciliation/data matching, and solid understanding of the insurance/payments landscape.