Payroll & Payments Operations Specialist

Fnbnamibia; Johannesburg; On-site; ZAR 555,000 - 665,000; Full time

Job summary

Fnbnamibia in Johannesburg seeks a Client Payments Solutionist to manage payroll collection, reconciliation processing, and client servicing. You will troubleshoot operational needs, escalate issues, and ensure timely settlements while maintaining high client satisfaction.

The role requires strong analytical skills, attention to detail, and experience in payroll operations within an insurance context. Proficiency in Excel and MS Office is essential.

Qualifications

• Business-related Diploma / degree is required.
• 10+ years' experience in reconciliation and data matching.
• Payroll understanding and insurance knowledge are advantageous.

Responsibilities

• Day-to-day operations for Client Payroll Collection and reconciliation processing.
• Ensure timely escalations of client servicing issues and prompt resolutions.
• Guarantee settlements are completed accurately and on time; support back-office processes.

Skills

Analytical

Detail orientation

Problem solving

Deadline driven

Team player

Insurance knowledge

Payroll experience

Excel

Office Suite

Payment operations

Education

Business-related Diploma / degree

Job description

Fnbnamibia in Johannesburg seeks a Client Payments Solutionist to manage payroll collection, reconciliation processing, and client servicing. You will troubleshoot operational needs, escalate issues, and ensure timely settlements while maintaining high client satisfaction.

The role requires strong analytical skills, attention to detail, and experience in payroll operations within an insurance context. Proficiency in Excel and MS Office is essential.