Payments Relationship & Growth Manager

Capital H Staffing and Advisory Solutions; Stellenbosch; On-site; ZAR 360,000 - 520,000; Full time

Job summary

Capital H Staffing and Advisory Solutions is seeking a Customer Relationship Manager for a leading payments client in Stellenbosch. You will manage and grow relationships with existing billers, identify opportunities for expansion and drive transaction volumes across retail and digital payment networks.

You should bring 3–5 years in sales or account management within financial services or fintech, a tertiary qualification, and a valid driver’s license.

Qualifications

• Experience in sales/account management or CRM within financial services/fintech.
• Proven track record with enterprise-level client relationships.
• Knowledge of retail and digital payment networks is a plus.
• Proactive, commercially minded with strong communication.
• Valid driver’s license and own transport.
• Fluent in business English; other languages beneficial.

Responsibilities

• Manage and grow relationships with existing billers, driving transaction volumes and long-term client value.
• Identify, approach and onboard new billers.
• Drive transaction growth across retail and digital payment networks.
• Build trusted relationships with key stakeholders and understand business needs.
• Identify and develop strategic partnerships and new business opportunities.
• Collaborate with internal teams to explore innovative payment solutions and support growth.
• Act as the primary point of contact between billers and internal departments.
• Ensure smooth onboarding and ongoing service delivery; resolve client queries.
• Support market presence and client engagement initiatives with Marketing.

Skills

Relationship management

Sales

Payments industry

Enterprise accounts

Education

Bachelor's degree

Job description

Capital H Staffing and Advisory Solutions is seeking a Customer Relationship Manager for a leading payments client in Stellenbosch. You will manage and grow relationships with existing billers, identify opportunities for expansion and drive transaction volumes across retail and digital payment networks.

You should bring 3–5 years in sales or account management within financial services or fintech, a tertiary qualification, and a valid driver’s license.