Part-Time Customer Care Agent - Friendly & Solutions-Driven

Placements24; Klerksdorp; On-site; ZAR 83,000 - 124,000; Part time

Benefits offered by this job

Competitive wage

Employee discounts

Paid time off

Supportive team

Job summary

Placements24 is seeking a customer service agent in Klerksdorp for part-time work. You will handle inquiries, resolve issues and provide product information to local customers, contributing to friendly service and efficient experiences.

The role emphasizes strong communication, problem solving, and the ability to learn new systems quickly. You will be part of a supportive team focused on delivering excellent customer care with flexible shifts.

Qualifications

• Previous experience in a customer service or retail role is preferred.
• Strong communication and interpersonal skills.
• Ability to remain calm and professional under pressure.
• Basic computer proficiency and ability to learn new systems quickly.
• A friendly and approachable demeanor, with a genuine desire to assist customers.
• Availability for part-time shifts in Klerksdorp.

Responsibilities

• Answer customer questions regarding products, services, and company policies.
• Resolve customer complaints and concerns in a timely and satisfactory manner.
• Process customer transactions, orders, or applications accurately.
• Provide information about promotions and new offerings.
• Maintain a high level of product knowledge to effectively assist customers.
• Document customer interactions and feedback for reporting purposes.

Skills

Customer service

Communication

Interpersonal skills

Problem solving

Tools

CRM software

POS systems

Job description

Placements24 is seeking a customer service agent in Klerksdorp for part-time work. You will handle inquiries, resolve issues and provide product information to local customers, contributing to friendly service and efficient experiences.

The role emphasizes strong communication, problem solving, and the ability to learn new systems quickly. You will be part of a supportive team focused on delivering excellent customer care with flexible shifts.