Part-Time Customer Service Associate — Flexible Hours

Placements24; Bloemfontein; On-site; ZAR 83,000 - 124,000; Part time

Benefits offered by this job

Competitive hourly wage

Flexible scheduling

Experience in customer relations

Friendly office environment

Job summary

Placements24 is seeking a Customer Service Associate in Bloemfontein for a part-time role focused on assisting customers with inquiries and ensuring a positive experience with our services. The position offers flexible hours and a friendly, supportive office environment.

You will join a dedicated team committed to client satisfaction, handling inquiries, processing requests, and maintaining professional interactions with customers in a local Bloemfontein setting.

Qualifications

• Previous experience in a customer service role is advantageous.
• Strong communication and listening skills.
• Basic computer literacy and familiarity with office software.
• Ability to handle customer interactions professionally and courteously.
• Must be available to work part-time hours at our Bloemfontein location.

Responsibilities

• Engage with customers to understand their needs and provide appropriate solutions.
• Handle inquiries related to services, billing, and general customer information.
• Process customer requests, orders, and account updates accurately.
• Escalate complex issues to team leads or specialized departments when necessary.
• Contribute to maintaining a positive and helpful atmosphere in the customer service department.

Skills

Customer service experience

Communication

Active listening

Professional demeanor

Tools

Office suite

Job description

Placements24 is seeking a Customer Service Associate in Bloemfontein for a part-time role focused on assisting customers with inquiries and ensuring a positive experience with our services. The position offers flexible hours and a friendly, supportive office environment.

You will join a dedicated team committed to client satisfaction, handling inquiries, processing requests, and maintaining professional interactions with customers in a local Bloemfontein setting.