Guest Experience Champion — Part-Time

Placements24; Klerksdorp; On-site; ZAR 55,000 - 83,000; Part time

Job summary

Placements24 is seeking a Customer Service Agent in Klerksdorp for a part-time role. You will handle customer inquiries, resolve issues, and provide information about products and services, contributing to a welcoming customer experience within the local community.

The ideal candidate enjoys interacting with people, has problem-solving skills, and can offer exceptional service. This position is focused on delivering accurate information and timely assistance to customers in-store and online.

Qualifications

• Experience in customer service preferred.
• Strong communication and problem-solving skills.
• Good computer literacy and ability to process transactions.

Responsibilities

• Answer customer questions regarding products, services, and company policies.
• Resolve customer complaints and concerns in a timely and satisfactory manner.
• Process customer transactions, orders, or applications accurately.
• Provide information about promotions.

Job description

Placements24 is seeking a Customer Service Agent in Klerksdorp for a part-time role. You will handle customer inquiries, resolve issues, and provide information about products and services, contributing to a welcoming customer experience within the local community.

The ideal candidate enjoys interacting with people, has problem-solving skills, and can offer exceptional service. This position is focused on delivering accurate information and timely assistance to customers in-store and online.