Operations Support Administrator

Placements24; Mtubatuba Local Municipality; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Placements24 is seeking an Operations Support Administrator to join their Richards Bay team. The role focuses on providing essential administrative support to the logistics department, handling data entry, documentation, and liaison with clients and carriers to ensure smooth daily operations.

The ideal candidate will be organized, detail-oriented, and possess strong communication skills, with 1–2 years in a related role.

Qualifications

• 1-2 years of administrative or operational support experience, preferably within logistics or freight forwarding.
• Proficiency in MS Office Suite (Word, Excel, Outlook).
• Excellent organizational skills and strong attention to detail.
• Good written and verbal communication skills.

Responsibilities

• Provide comprehensive administrative support to the logistics and operations teams.
• Accurately enter and manage data related to shipments, inventory, and operational activities.
• Prepare and process operational documents, such as waybills, delivery notes, and invoices.
• Communicate effectively with clients, carriers, and other stakeholders regarding operational updates and inquiries.
• Assist in tracking shipments and resolving any operational issues that may arise.
• Maintain organized electronic and physical filing systems.
• Support the team with scheduling and coordinating logistics activities.
• Conduct basic research and gather information as needed for operational purposes.
• Ensure compliance with company procedures and industry regulations.
• Handle general office duties to support the smooth functioning of the operations department.

Skills

Data entry

MS Office

Attention to detail

Communication skills

Education

High school diploma

Tools

MS Excel

MS Word

Outlook

Job description

About the Role

Our client, a dynamic logistics and freight forwarding company, is seeking a proactive and highly organized Operations Support Administrator to join their busy team in Richards Bay, KwaZulu-Natal . This role is essential for providing administrative and operational support to the logistics team, ensuring the smooth execution of daily operations. The ideal candidate will have excellent attention to detail, strong communication skills, and a foundational understanding of logistics processes. You will be responsible for a variety of tasks including data entry, documentation, liaising with clients and carriers, and assisting with general operational queries. This is a fantastic opportunity to gain valuable experience in the logistics sector within a key industrial hub in Richards Bay, KwaZulu-Natal .

Key Responsibilities

• Provide comprehensive administrative support to the logistics and operations teams.
• Accurately enter and manage data related to shipments, inventory, and operational activities.
• Prepare and process operational documents, such as waybills, delivery notes, and invoices.
• Communicate effectively with clients, carriers, and other stakeholders regarding operational updates and inquiries.
• Assist in tracking shipments and resolving any operational issues that may arise.
• Maintain organized electronic and physical filing systems.
• Support the team with scheduling and coordinating logistics activities.
• Conduct basic research and gather information as needed for operational purposes.
• Ensure compliance with company procedures and industry regulations.
• Handle general office duties to support the smooth functioning of the operations department.

Requirements

• High school diploma or equivalent qualification.
• 1-2 years of experience in an administrative or operational support role, preferably within logistics or freight forwarding.
• Proficiency in MS Office Suite (Word, Excel, Outlook).
• Excellent organizational skills and strong attention to detail.
• Good written and verbal communication skills.