Operations Manager - Non-profit Services

Placements24; Midrand; On-site; ZAR 480,000 - 720,000; Full time

Benefits offered by this job

Competitive salary

Medical aid and retirement fund

Generous annual leave

Professional development and growth

On-site location in Midrand

Job summary

Placements24 is seeking an experienced Operations Manager for our large-scale nonprofit in Midrand, Gauteng. This on-site role focuses on optimizing facility, supply chain, HR support and compliance to ensure efficient program delivery.

The ideal candidate will have 5+ years in nonprofit operations, strong leadership and budget management experience, and a hands-on management style tailored to mission-driven work.

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, Public Administration or related field.
• Minimum of 5 years in operations management, preferably in non-profit/public sector.
• Proven track record in managing complex operational environments.
• Strong understanding of non-profit operations, compliance and reporting.
• Excellent leadership, team management and problem-solving skills.
• Proficiency in operations management software and standard office applications.
• Experience with budgeting and financial management.
• Strong negotiation and vendor management skills.
• Excellent communication and interpersonal abilities.
• Must be based in or willing to relocate to Midrand, Gauteng, ZA for on-site role.

Responsibilities

• Oversee daily operations, including facility management, logistics, and resource allocation.
• Develop and implement efficient operational policies and procedures.
• Manage vendor relationships and ensure cost-effective procurement of goods and services.
• Ensure compliance with all relevant regulations, safety standards and legal requirements.
• Supervise administrative and support staff, providing guidance and performance management.
• Manage inventory and asset tracking.
• Support HR functions, including onboarding and staff coordination.
• Develop and manage operational budgets.
• Identify areas for process improvement and implement solutions to enhance efficiency.
• Liaise with program managers to ensure operational support for all service delivery activities.

Skills

Leadership & team management

Communication & interpersonal skills

Problem-solving abilities

Negotiation

Education

Bachelor’s degree in Business Admin or related field

Tools

Operations software

MS Office

Job description

About the Role

Our client, a large-scale non-profit organization providing essential community services, is seeking an experienced and detail-oriented Operations Manager - Non-profit Services to oversee their operational efficiency in the Midrand, Gauteng, ZA area. This critical role ensures the smooth and effective delivery of programs by managing resources, optimizing processes, and supporting staff. The Operations Manager will be responsible for everything from facility management and supply chain to HR support and compliance. This is an on-site position based at our client's main operational hub in Midrand , requiring a strong hands-on approach and leadership presence. The ideal candidate possesses exceptional organizational skills, a deep understanding of non-profit operations, and a commitment to supporting the organization's mission. You will be instrumental in ensuring the seamless execution of services that benefit the community.

Key Responsibilities

• Oversee daily operations, including facility management, logistics, and resource allocation.
• Develop and implement efficient operational policies and procedures.
• Manage vendor relationships and ensure cost-effective procurement of goods and services.
• Ensure compliance with all relevant regulations, safety standards, and legal requirements.
• Supervise administrative and support staff, providing guidance and performance management.
• Manage inventory and asset tracking.
• Support HR functions, including onboarding and staff coordination.
• Develop and manage operational budgets.
• Identify areas for process improvement and implement solutions to enhance efficiency.
• Liaise with program managers to ensure operational support for all service delivery activities.

Requirements

• Bachelor's degree in Business Administration, Operations Management, Public Administration, or a related field.
• Minimum of 5 years of experience in operations management, preferably within the non-profit or public sector.
• Proven track record in managing complex operational environments.
• Strong understanding of non-profit operational frameworks, compliance, and reporting.
• Excellent leadership, team management, and problem-solving skills.
• Proficiency in operations management software and standard office applications.
• Experience with budgeting and financial management.
• Strong negotiation and vendor management skills.
• Excellent communication and interpersonal abilities.
• Must be based in or willing to relocate to the Midrand, Gauteng, ZA area for an on-site role.

Benefits

• Competitive salary commensurate with experience.
• Opportunity to contribute to impactful community services.
• Lead and optimize essential operational functions.
• Professional development and growth opportunities.
• Supportive and mission-driven work environment.
• Comprehensive medical aid and retirement fund.
• Generous annual leave and other benefits.
• Prime operational location in Midrand .