Senior Operations Manager

Placements24; Mbombela (Nelspruit); Hybrid; ZAR 1,000,000 - 1,700,000; Full time

Benefits offered by this job

Competitive salary

Hybrid work model

Medical aid

Retirement plan

Life insurance

Job summary

Placements24 in Nelspruit is seeking a Senior Operations Manager to lead and optimize our operational functions. You will develop and implement strategies, manage budgets, and ensure smooth execution of business processes across departments in a hybrid work setting.

You will drive efficiency, productivity, and quality by applying process improvements, overseeing P&L for operational areas, and leading cross-functional teams. MBA is a plus, and a strong track record in operations is required.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, Engineering or related field.
• MBA is a plus and highly regarded.

Responsibilities

• Develop and implement operational strategies to improve efficiency and service quality.
• Oversee day-to-day operations, ensuring adherence to policies and safety standards.
• Manage departmental budgets, resources and P&L for operations.
• Lead and motivate cross-functional teams to high performance.
• Implement process improvements and use data analytics to monitor KPIs.
• Manage vendor relationships and supply chain logistics for optimal performance.

Skills

Leadership

Communication

Problem-solving

Decision-making

Process optimization

Project management

Data analytics

Strategic thinking

Education

Bachelor's degree in Business Administration / Operations Management / Engineering

MBA (advantage)

Tools

ERP systems

Operational software

Job description

About the Role

Our client is seeking an accomplished Senior Operations Manager to lead and optimize operational functions within their organization in Nelspruit . This hybrid role requires a strategic and hands-on leader dedicated to enhancing efficiency, productivity, and quality across various departments. You will be instrumental in developing and implementing operational strategies, managing budgets, and ensuring the smooth execution of business processes. This position offers a significant opportunity to drive operational excellence and make a tangible impact on the company's success.

Key Responsibilities

• Develop and implement operational strategies to improve efficiency, reduce costs, and enhance service quality.
• Oversee day-to-day operations, ensuring adherence to company policies, procedures, and safety standards.
• Manage departmental budgets, resource allocation, and P&L responsibility for operational areas.
• Lead and motivate cross-functional teams, fostering a culture of collaboration and high performance.
• Implement process improvements and utilize data analytics to monitor key performance indicators (KPIs).
• Manage vendor relationships and supply chain logistics to ensure optimal performance.

Requirements

• Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field; MBA is a plus.
• Minimum of 6 years of progressive experience in operations management or a related leadership role.
• Proven track record in process optimization, project management, and performance improvement initiatives.
• Strong understanding of operational frameworks, supply chain management, and P&L management.
• Excellent leadership, communication, problem-solving, and decision-making skills.
• Experience with ERP systems and operational software is highly desirable.

Benefits

• Competitive salary and annual performance bonus.
• Hybrid work model offering flexibility and work-life balance.
• Comprehensive medical aid, retirement plan, and life insurance.
• Opportunities for professional development and leadership training.
• A key role in shaping operational strategy within a dynamic organization in Nelspruit .