Operations Manager - Non-Profit

Placements24; Johannesburg; Hybrid; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Hybrid work model

Competitive salary and benefits

Professional development opportunities

Job summary

Placements24 in Randburg, Gauteng, seeks an experienced Operations Manager to oversee day-to-day operations, including admin, facilities and IT, with a strong focus on efficiency and service delivery. This hybrid role requires leadership and nonprofit operations know-how to optimize processes, manage budgets, and support program teams in achieving mission-driven outcomes.

You will work with vendors, ensure compliance, and contribute to strategic planning for continued organizational impact in

Qualifications

• Bachelor's degree in Business Administration, Management, or a related field.
• Minimum 5 years' progressive operations management experience in nonprofit sector.
• Strong leadership and people management capabilities.
• Excellent organizational, problem-solving and strategic planning skills.
• Proficiency with budgeting, contracts, and operational software.

Responsibilities

• Oversee and manage all aspects of daily operations, including admin, facility management, and IT support.
• Develop, implement, and refine operational policies and procedures to enhance efficiency.
• Manage the organization's budget, ensuring fiscal responsibility and optimal resource allocation.
• Supervise and lead administrative staff, fostering a productive and collaborative work environment.
• Ensure compliance with all relevant legal, regulatory, and organizational requirements.
• Manage relationships with vendors and service providers, negotiating contracts and ensuring quality service.
• Oversee IT infrastructure, including hardware, software, and networks, in coordination with IT support.
• Develop and implement risk management strategies to mitigate operational challenges.
• Support program staff by ensuring they have the resources and operational support to achieve goals.
• Contribute to strategic planning by providing insights into operational capabilities and resource needs in Gauteng.

Skills

Leadership

Team management

Organizational skills

Strategic planning

Problem solving

Budget management

Compliance and risk management

IT & software proficiency

Education

Bachelor's degree in Business Administration

Tools

Financial management software

IT support tools

Job description

About the Role

Our client, a dynamic and growing charitable organization based in Randburg, Gauteng , is seeking an experienced and strategic Operations Manager. This key role is responsible for overseeing the day-to-day operational functions of the organization, ensuring efficiency, effectiveness, and seamless delivery of services. The Operations Manager will manage administrative processes, facilities, IT infrastructure, and resource allocation to support our client's mission. This hybrid role allows for a balanced approach to work, combining remote productivity with essential in-office team collaboration in Randburg . The ideal candidate possesses strong leadership skills, a comprehensive understanding of non-profit operations, and a proven ability to optimize processes and manage resources effectively.

Key Responsibilities

• Oversee and manage all aspects of the organization's daily operations, including administrative functions, facility management, and IT support.
• Develop, implement, and refine operational policies and procedures to enhance efficiency and effectiveness.
• Manage the organization's budget, ensuring fiscal responsibility and optimal resource allocation.
• Supervise and lead administrative staff, fostering a productive and collaborative work environment.
• Ensure compliance with all relevant legal, regulatory, and organizational requirements.
• Manage relationships with vendors and service providers, negotiating contracts and ensuring quality service delivery.
• Oversee the organization's IT infrastructure, including hardware, software, and network systems, in coordination with IT support.
• Develop and implement risk management strategies to mitigate operational challenges.
• Support program staff by ensuring they have the necessary resources and operational support to achieve their goals.
• Contribute to strategic planning by providing insights into operational capabilities and resource needs in Gauteng .

Requirements

• Minimum of 5 years of progressive experience in operations management, preferably within the non-profit or charitable sector.
• Proven ability to manage budgets, negotiate contracts, and oversee diverse operational functions.
• Strong leadership and team management skills, with the ability to motivate and develop staff.
• Excellent organizational, problem-solving, and strategic planning abilities.
• Proficiency in relevant operational software, including financial management systems and IT support tools.
• Demonstrated understanding of compliance and risk management principles.
• Excellent communication and interpersonal skills, with the ability to liaise effectively with staff, vendors, and stakeholders.
• Experience with hybrid work models and virtual collaboration tools is advantageous.
• Bachelor's degree in Business Administration, Management, or a related field.
• Familiarity with the operational landscape in Randburg is a plus.

Benefits

This hybrid position offers a competitive salary, a comprehensive benefits package, and the opportunity to play a pivotal role in the operational success of a respected charitable organization in Randburg, Gauteng . Enjoy the flexibility of a hybrid work model while contributing to meaningful community impact. Our client fosters a supportive work environment with opportunities for professional development. This role provides significant autonomy and the satisfaction of ensuring the smooth running of vital services.