Operations Manager - Golf Estate

Placements24; George; In loco; ZAR 700.000 - 950.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Retirement fund contributions

Performance-based bonuses

Descrizione del lavoro

Placements24 is seeking an experienced Operations Manager for a premier golf estate in George, Western Cape. The role oversees golf course, clubhouse, and related facilities, driving service quality and efficiency, with a strong emphasis on staff leadership and budget control.

Ideal candidates bring 5+ years in luxury hospitality or golf course management, exceptional customer service, and the ability to manage multiple priorities under pressure in a dynamic estate environment.

Competenze

• Bachelor's degree in Hospitality Management, Business Administration, Golf Course Management, or related field.
• Minimum 5 years of operations management experience in luxury golf resort or high-end hospitality.
• Proven ability to manage diverse teams and budgets.
• Strong understanding of golf course maintenance practices and standards.
• Excellent customer service and interpersonal skills.

Mansioni

• Oversee daily operations of golf course, clubhouse, and related facilities.
• Lead a diverse team of staff including groundskeepers, hospitality, and admin.
• Develop and implement operational policies for efficiency and quality service.
• Manage departmental budgets, cost control, and revenue strategies.
• Ensure presentation and playability standards across facilities.
• Oversee member services and address concerns promptly.
• Coordinate with marketing, F&B, and events for seamless operations.
• Manage inventory, procurement, and supplier relations.
• Ensure health, safety and environmental regulations compliance.
• Contribute to strategic planning for the golf estate.

Conoscenze

Staff management

Budget management

Customer service

Operational software

Formazione

Bachelor's degree in Hospitality Management or related field

Strumenti

Hospitality software

Descrizione del lavoro

Our client, a premier establishment in the Leisure & Sports sector, is seeking an experienced and proactive Operations Manager for a prestigious golf estate in George . This vital role involves overseeing the daily operations of the golf course, clubhouse, and associated amenities, ensuring exceptional quality, member satisfaction, and operational efficiency. The Operations Manager will be responsible for managing staff, controlling budgets, implementing operational standards, and ensuring the smooth running of all facilities. The ideal candidate will possess a strong background in hospitality or golf course management, excellent leadership skills, and a keen eye for detail. This position is key to maintaining the high standards expected at this renowned estate.

Key Responsibilities

• Oversee the daily operations of the golf course, clubhouse, and related facilities.
• Manage and lead a diverse team of staff, including groundskeepers, hospitality staff, and administration.
• Develop and implement operational policies and procedures to ensure efficiency and quality service.
• Manage departmental budgets, including cost control and revenue generation strategies.
• Ensure the golf course and facilities are maintained to the highest standards of presentation and playability.
• Oversee member services, ensuring a high level of satisfaction and addressing any concerns promptly.
• Coordinate with various departments, including marketing, F&B, and events, to ensure seamless operations.
• Manage inventory, procurement, and supplier relationships for operational needs.
• Ensure compliance with all health, safety, and environmental regulations.
• Contribute to the strategic planning and development of the golf estate's offerings.

Requirements

• Bachelor's degree in Hospitality Management, Business Administration, Golf Course Management, or a related field.
• Minimum of 5 years of experience in operations management, preferably within a luxury golf resort or high-end hospitality environment.
• Demonstrated experience in managing diverse teams and budgets.
• Strong understanding of golf course maintenance practices and standards.
• Excellent customer service and interpersonal skills.
• Proven ability to manage multiple priorities and work effectively under pressure.
• Proficiency in relevant operational software and systems.
• A passion for the Leisure & Sports industry and delivering exceptional member experiences.
• Strong leadership and problem-solving capabilities.
• Based in or willing to relocate to the George area.

Benefits

• This role offers a competitive salary package, commensurate with experience, and a comprehensive benefits program including health insurance, retirement fund contributions, and potential for performance-based bonuses.
• Our client provides opportunities for professional development and career advancement within a respected organization.
• The work environment is professional, dynamic, and offers the chance to contribute to a luxury lifestyle experience.
• Employees benefit from access to the estate's facilities and a picturesque working location in George .