Director of Golf Operations

Placements24; Bloemfontein; Vor Ort; ZAR 1.500.000 - 2.100.000; Vollzeit

Benefits dieser Stelle

Medical aid

Retirement fund contributions

Generous paid time off

Golf playing privileges

Food and beverage discounts

Professional development

Estate lifestyle environment

Zusammenfassung

Placements24 in Bloemfontein seeks a seasoned Director of Golf Operations to lead course maintenance, operations, and member services at a premier golf estate. You will drive revenue, manage tournaments, and mentor a professional team to uphold an exceptional guest experience.

The role requires extensive experience in golf management, retail, events, and staff leadership within a high-end environment, with a focus on quality and compliance.

Qualifikationen

• Bachelor's degree required and PGA certification preferred.
• 7+ years in golf operations management with 3+ years in leadership.
• Strong financial acumen and staff development.

Aufgaben

• Oversee daily golf course operations including agronomy and playability.
• Manage golf retail shop inventory and merchandising.
• Plan and execute tournaments, events, and member activities.
• Lead, train, and supervise golf professionals and staff.
• Ensure exceptional service to members and guests.
• Develop budgets, P&L, and forecasts for golf operations.
• Collaborate with marketing to promote activities and increase rounds.

Kenntnisse

Golf operations leadership

Budgeting & forecasting

Staff leadership

Customer service excellence

Ausbildung

Bachelor's degree in Golf Management, Hospitality Management, Business Administration, or related field

PGA certification

Tools

Jonas

Lightspeed Golf

Jobbeschreibung

About the Role

A premier golf estate located in Bloemfontein is seeking a seasoned Director of Golf Operations. This senior leadership position is responsible for overseeing all aspects of the golf course management, club operations, and member services to ensure an exceptional golfing experience. The ideal candidate will have extensive experience in golf course management, retail, tournament operations, and staff leadership within a high-end golf environment. You will be instrumental in maintaining the reputation of the estate as a top golfing destination in the Free State, driving revenue, and enhancing member satisfaction.

Key Responsibilities

• Manage the daily operations of the golf course, including agronomy, playability, and course maintenance standards.


• Oversee the golf retail shop, including inventory management, merchandising, and sales strategies.


• Develop, manage, and execute a calendar of golf tournaments, events, and member activities.


• Lead, train, and manage the golf professional staff, including golf pros, starters, marshals, and retail associates.


• Ensure exceptional service delivery to all members and guests, addressing concerns promptly and professionally.


• Develop and manage departmental budgets, P&L statements, and financial forecasts for golf operations.


• Implement and maintain operational policies and procedures to ensure efficiency and compliance.


• Collaborate with the marketing team to develop strategies for promoting golf activities and increasing rounds played.


• Uphold the club's standards for etiquette, dress code, and overall guest experience.


• Stay informed about industry trends, technological advancements, and best practices in golf course management and club operations.

Requirements

• Bachelor's degree in Golf Management, Hospitality Management, Business Administration, or a related field.


• PGA certification is highly preferred.


• A minimum of 7 years of progressive experience in golf operations management, with at least 3 years in a senior leadership role.


• Proven track record in managing golf course agronomy, tournament operations, and golf retail.


• Strong financial acumen, including budget development, P&L management, and forecasting.


• Exceptional leadership, team-building, and communication skills.


• Proficiency in golf management software (e.g., Jonas, Lightspeed Golf) and Microsoft Office Suite.


• Excellent customer service and interpersonal skills, with a focus on member relations.


• Ability to work flexible hours, including weekends and holidays, to meet the demands of a golf operation.


• A passion for the game of golf and a commitment to excellence.

Benefits

• highly competitive salary package, including a significant performance-based bonus structure


• medical aid


• retirement fund contributions


• generous paid time off


• golf playing privileges


• discounts on food and beverage


• opportunities for professional development and continued education within the golf industry


• This role is based at an exclusive estate in Bloemfontein , South Africa , offering a sophisticated work environment and lifestyle.