About the Role
Our client is seeking a dynamic and experienced Director of Golf Operations to lead their prestigious golf course in George, Western Cape. This senior leadership position is responsible for the overall management and strategic direction of all golf-related activities, including course maintenance, golf operations, retail, F&B, and member services. The successful candidate will ensure an exceptional experience for members and guests, driving revenue growth and maintaining the highest standards of quality and service. This role requires a visionary leader with a strong understanding of the golf industry, operational excellence, and a passion for creating a world-class golfing destination. You will be based at our stunning George location, fostering a premium environment for golf enthusiasts and contributing to the reputation of the club.
Key Responsibilities
- Oversee all aspects of golf operations, including tee times, tournament management, and customer service.
- Manage and develop the golf course maintenance team, ensuring pristine playing conditions year-round.
- Direct the golf retail shop, including inventory management, merchandising, and sales strategies.
- Collaborate with Food & Beverage management to ensure a cohesive and high-quality guest experience.
- Develop and implement strategic plans to enhance member satisfaction and attract new clientele.
- Manage budgets, financial performance, and revenue forecasting for all golf operations.
- Ensure compliance with all industry regulations and club policies.
- Lead, mentor, and develop a high-performing team of golf professionals and staff.
- Implement marketing initiatives to promote golf packages, events, and membership opportunities.
- Maintain and enhance the club's reputation as a premier golfing destination in Western Cape region.
Requirements
- Extensive experience in golf course management and operations.
- Proven track record in leadership and team management within the golf or hospitality industry.
- Strong financial acumen, including budgeting, forecasting, and P&L management.
- Deep knowledge of golf course agronomy and maintenance best practices.
- Excellent communication, interpersonal, and customer service skills.
- Experience in golf retail, merchandising, and sales.
- Ability to develop and execute strategic business plans.
- Membership in a recognized professional golf association (e.g., PGA) is highly desirable.
- Bachelor's degree in Golf Management, Hospitality, Business, or a related field.
- Flexibility to work varied hours, including weekends and holidays.
Benefits
- An attractive salary commensurate with experience and responsibilities.
- Performance-based bonuses and incentives.
- Comprehensive benefits package.
- Opportunity to lead operations at a premier golf facility in George.
- Access to world-class golfing facilities.
- Professional growth and development opportunities in the vibrant Western Cape golf scene.