Operations & Client Support Administrator

Advius; Cape Town; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Advius in Cape Town is seeking an motivated and detail-oriented Office Administrator to support daily operations, coordinate field activities, manage documentation, and deliver excellent customer service. You will handle customer inquiries, schedule projects, dispatch technicians, maintain filing systems, manage inventory, and provide general administrative support to ensure smooth office performance.

The role requires strong organisation and a proactive approach, with the ability to learn new

Qualifications

• Experience in an administrative or office-based role.
• Basic proficiency in Microsoft Word and Excel.
• Willingness to learn new software and systems, including basic invoicing programs.
• Strong organisational and time-management skills.
• Good communication and interpersonal abilities.
• High level of accuracy and attention to detail.
• Ability to work independently and as part of a team.

Responsibilities

• Serve as the primary point of contact for customer enquiries via telephone and email.
• Provide professional assistance and ensure prompt resolution of customer queries.
• Maintain positive relationships with clients through effective communication.
• Schedule projects and appointments efficiently.
• Coordinate and dispatch technicians to various job sites.
• Monitor schedules and communicate any changes to relevant stakeholders.
• Maintain accurate physical and electronic filing systems.
• Organise and manage project contracts, warranties, safety compliance documentation and related records.
• Ensure documentation is up to date and readily accessible.
• Monitor office supply levels and place orders when necessary.
• Liaise with the warehouse regarding field material requirements.
• Assist with inventory tracking and stock control processes.
• Assist with basic administrative tasks and office operations.
• Support invoicing and data capture activities.
• Contribute to maintaining an organised and efficient work environment.

Skills

Office administration

Microsoft Word

Microsoft Excel

Invoicing software

Organization

Time management

Communication

Interpersonal skills

Attention to detail

Teamwork

Tools

Microsoft Word

Microsoft Excel

Invoicing software

Job description

Advius in Cape Town is seeking an motivated and detail-oriented Office Administrator to support daily operations, coordinate field activities, manage documentation, and deliver excellent customer service. You will handle customer inquiries, schedule projects, dispatch technicians, maintain filing systems, manage inventory, and provide general administrative support to ensure smooth office performance.

The role requires strong organisation and a proactive approach, with the ability to learn new