Office Administrator & Dispatch Coordinator

Advius (Pty) Ltd; Cape Town; On-site; ZAR 120,000 - 240,000; Full time

Job summary

Advius (Pty) Ltd in Cape Town is seeking an Office Administrator to support daily operations, coordinate field activities, manage documentation and deliver excellent customer service.

The ideal candidate is organized, proactive and eager to learn new systems. You will handle client inquiries, scheduling, invoicing support and maintain orderly records to keep the business running smoothly.

Qualifications

• Prior experience in an administrative or similar office-based role.
• Proficient in Microsoft Word and Excel.
• Willingness to learn new software and systems.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• Ability to work independently and as part of a team.

Responsibilities

• Serve as the primary point of contact for customer enquiries via telephone and email.
• Provide professional assistance and ensure prompt resolution of customer queries.
• Maintain positive relationships with clients through effective communication.
• Schedule projects and appointments efficiently.
• Coordinate and dispatch technicians to various job sites.
• Monitor schedules and communicate any changes to relevant stakeholders.
• Maintain accurate physical and electronic filing systems and manage contracts, warranties, safety documentation and related records.
• Assist with inventory tracking and stock control processes.
• Support invoicing and data capture activities.

Skills

Office administration

MS Word

MS Excel

Communication

Attention to detail

Time management

Teamwork

Independent work

Learning new software

Job description

Advius (Pty) Ltd in Cape Town is seeking an Office Administrator to support daily operations, coordinate field activities, manage documentation and deliver excellent customer service.

The ideal candidate is organized, proactive and eager to learn new systems. You will handle client inquiries, scheduling, invoicing support and maintain orderly records to keep the business running smoothly.