Operations Administrator

Empact Group; Wes-Kaap; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Empact Group is seeking an organized Operations Administrator to support our service teams in the Wes-Kaap region. You will coordinate daily operations, manage documentation, and assist with scheduling, travel, and communications to keep activities on track.

The ideal candidate holds a high school diploma, demonstrates exceptional organization, time management, and strong written and verbal communication. Proficiency in Microsoft Office is essential for reporting and coordination.

Qualifications

• High school diploma or equivalent is required or preferred.
• Experience in a similar administrative support role.
• Excellent organizational and time management skills.
• Proficient in Microsoft Office suite.
• Strong communication and interpersonal abilities.
• Ability to work independently and in a team.
• Discretion with confidential information.

Responsibilities

• Provide administrative support to the Service Manager and team members.
• Manage and organize documentation, records, and files related to operations.
• Assist with scheduling meetings, travel, and other logistical tasks.
• Prepare and distribute reports, presentations, and correspondence.
• Coordinate with other departments to ensure timely task completion.
• Maintain inventory of office supplies and uniforms; place orders.
• Handle communications via email, phone, and mail.
• Perform general office duties including photocopying, scanning, filing.
• Assist with event planning and coordination as needed.

Skills

Organizational skills

Time management

Communication

Teamwork

Detail-oriented

Discretion

Education

High school diploma or equivalent

Tools

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Job description

We are seeking a highly organized and efficient Operations Administrator to provide administrative support to our teams. The ideal candidate will have superb organizational skills, excellent communication abilities, and be able to multitask effectively in a fast-paced environment. The Operations Administrator will work closely with the General and Service Managers to ensure the smooth running of daily operations and provide clerical and administrative support as needed.

Key Responsibilities:

• Provide administrative support to the Service Manager and team members
• Manage and organize all documentation, records, and files related to operations
• Assist with scheduling meetings, appointments, travel arrangements, and other logistical tasks
• Prepare and distribute reports, presentations, and correspondence as required
• Coordinate with other departments to ensure timely completion of tasks and projects
• Maintain inventory of office supplies, uniforms and order as needed
• Handle incoming and outgoing communications, including emails, phone calls, and mail
• Perform general office duties such as photocopying, scanning, and filing
• Assist with event planning and coordination as needed

Qualifications:

• High school diploma or equivalent required preferred
• Proven experience in a similar administrative support role
• Excellent organizational and time management skills
• Proficient in Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
• Strong communication and interpersonal abilities
• Ability to work effectively in a team environment and independently
• Detail-oriented and able to prioritize tasks effectively
• Knowledge of office equipment and procedures
• Ability to maintain confidentiality and handle sensitive information with discretion