Onsite IT Support Technician | Windows, AD & Exchange

PTY; Sandton; On-site; ZAR 180,000 - 250,000; Full time

Job summary

Red Ember Recruitment (PTY) Ltd is seeking an Onsite IT Support Technician in Sandton to provide daily on-site support for ~50 users. You will troubleshoot hardware, software, and network issues, manage Windows desktops, and assist with AD user accounts and email systems.

The role requires strong technical capabilities, excellent communication, and professional conduct within the client’s environment to maintain uptime and service quality.

Qualifications

• 3–5 years of hands-on IT support in Microsoft-based environments.
• End-user desktop support for a network of ~50 users.
• Strong understanding of Windows Server, AD, and permissions.
• Experience with Microsoft Exchange and Microsoft 365 email environments.
• Solid networking fundamentals and proficiency with Office applications.

Responsibilities

• Provide daily onsite support to end users.
• Troubleshoot hardware, software, and network issues.
• Maintain and support Windows desktops and related infrastructure.
• Assist with user account administration through Active Directory.
• Support email systems and ensure mail flow functionality.
• Communicate effectively with both technical and non-technical users.
• Maintain client environment and uptime.

Skills

End-user support

Microsoft ecosystem

Network fundamentals

Desktop troubleshooting

Professional communication

Tools

Active Directory

Windows Server

Microsoft Exchange

Microsoft 365

Office Applications

Job description

Red Ember Recruitment (PTY) Ltd is seeking an Onsite IT Support Technician in Sandton to provide daily on-site support for ~50 users. You will troubleshoot hardware, software, and network issues, manage Windows desktops, and assist with AD user accounts and email systems.

The role requires strong technical capabilities, excellent communication, and professional conduct within the client’s environment to maintain uptime and service quality.