IT Support Technician - On-Site

Placements24; Sandton; On-site; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Competitive salary and benefits

Ongoing training and professional dev

Supportive team environment

Career growth opportunities

Job summary

Placements24 is seeking a proactive IT Support Technician to deliver on-site assistance in Sandton. You will handle hardware, software, and network issues, install and configure OSes, and manage user access.

The role emphasizes fast, effective issue resolution and excellent user support within a corporate environment. The ideal candidate has proven IT support experience, strong Windows and macOS knowledge, and solid familiarity with office software and network protocols.

Qualifications

• Proven experience as an IT Support Technician or in a similar role.
• Strong knowledge of Windows and macOS operating systems.
• Experience with common office productivity software and network protocols.
• Familiarity with hardware installation, troubleshooting and repair.
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities and work effectively under pressure.

Responsibilities

• Provide on-site technical support for computer hardware, software, and network issues.
• Install, configure, and troubleshoot operating systems and applications.
• Set up and manage user accounts, permissions, and access controls.
• Perform regular preventative maintenance on IT equipment.
• Respond to help desk tickets and resolve user issues in a timely manner.
• Assist with network troubleshooting and basic server maintenance.

Skills

Windows

macOS

Network protocols

Troubleshooting

Customer support

Multitasking

Tools

Office suite

Job description

About the Role

Our client is looking for a proactive and skilled IT Support Technician to provide essential on-site technical assistance in Sandton . This role is crucial for maintaining the smooth operation of our IT infrastructure, including hardware, software, and network systems. You will be the primary point of contact for end-users experiencing technical difficulties, diagnosing and resolving issues efficiently to minimize disruption. This position requires a strong technical background, excellent problem-solving skills, and a commitment to delivering exceptional user support within a corporate environment.

Key Responsibilities

• Provide on-site technical support for computer hardware, software, and network issues.
• Install, configure, and troubleshoot operating systems and applications.
• Set up and manage user accounts, permissions, and access controls.
• Perform regular preventative maintenance on IT equipment.
• Respond to help desk tickets and resolve user issues in a timely manner.
• Assist with network troubleshooting and basic server maintenance.

Requirements

• Proven experience as an IT Support Technician or in a similar role.
• Strong knowledge of Windows and macOS operating systems.
• Experience with common office productivity software and network protocols .
• Familiarity with hardware installation, troubleshooting, and repair.
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities and work effectively under pressure.

Benefits

• Competitive salary and benefits package.
• Opportunity to work with a diverse range of IT technologies.
• Ongoing training and professional development opportunities.
• A supportive team environment focused on career growth.
• Key role in maintaining critical business operations in a dynamic setting.