Onsite IT Support Technician – Windows/AD Expert

Red Ember Recruitment (PTY) Ltd; Sandton; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Red Ember Recruitment (PTY) Ltd is recruiting an Onsite IT Support Technician in Sandton to join their team. The ideal candidate will have strong technical capabilities, excellent communication skills, and the ability to represent our company professionally.

Provide daily onsite support to end users. Troubleshoot and resolve hardware, software, and network issues. Maintain Windows desktops and related infrastructure while assisting with Active Directory user management and email systems.

Qualifications

• 3–5 years of hands-on IT support in Microsoft environments.
• End-user desktop support for ~50 users.
• Strong knowledge of Windows Server and Active Directory.
• Experience with Exchange and Microsoft 365.
• Networking fundamentals knowledge.
• Proficiency with Microsoft Office applications.
• Onsite support experience is preferred.

Responsibilities

• Provide daily onsite support to end users.
• Troubleshoot and resolve hardware, software and network issues.
• Maintain and support Windows desktops and related infrastructure.
• Assist with user account administration through Active Directory.
• Support email systems and ensure mail flow functionality.
• Communicate effectively with technical and non-technical users.
• Maintain client environment and uptime.

Skills

IT support

Desktop support

Active Directory

Windows Server

Microsoft 365

Networking basics

MS Office

Exchange

Job description

Red Ember Recruitment (PTY) Ltd is recruiting an Onsite IT Support Technician in Sandton to join their team. The ideal candidate will have strong technical capabilities, excellent communication skills, and the ability to represent our company professionally.

Provide daily onsite support to end users. Troubleshoot and resolve hardware, software, and network issues. Maintain Windows desktops and related infrastructure while assisting with Active Directory user management and email systems.