NOC Engineer: Network Operations & Incident Response

SEIDOR; Johannesburg; On-site; ZAR 300,000 - 420,000; Full time

Job summary

SEIDOR Networks is seeking a NOC Engineer to join our Woodmead, Johannesburg team. The role focuses on remote monitoring of network devices, servers, and endpoints, handling alerts, and providing escalation support to customers across regions.

The ideal candidate will have at least 2 years of industry experience, strong knowledge of Windows, AD, Hyper-V, and networking concepts, plus relevant certifications such as MCSE and ITIL.

Qualifications

• Must have at least 2 years industry-relevant experience.
• Must be able to travel to and from the Woodmead office to perform daily duties.
• A+ / N+ and MCSE credentials are preferred.
• Experience with Microsoft 365 and cloud concepts.
• Knowledge of VLANs, routing, DHCP/DNS, and firewall/VPN basics.

Responsibilities

• Communicate with customers, vendors, and senior network engineers for escalations.
• Identify and resolve network, VLAN, Wi-Fi and server connectivity problems.
• Identify and resolve Firewall, VPN and Internet connectivity issues.
• Identify and report security-related exceptions from dashboards and patching routines.
• Monitor and report Windows Hyper-V health and backup status.
• Assist in day-to-day NOC operations and process improvements.

Skills

A+ / N+

MCSE

Microsoft 365

Public Cloud

VLANs

Sophos XG

Windows OS

Active Directory

Hyper-V

DHCP / DNS

Education

ITIL Foundation

CCNA (beneficial)

Tools

N-Able

ConnectWise Manage

Mimecast

cPanel

Apache / IIS

Job description

SEIDOR Networks is seeking a NOC Engineer to join our Woodmead, Johannesburg team. The role focuses on remote monitoring of network devices, servers, and endpoints, handling alerts, and providing escalation support to customers across regions.

The ideal candidate will have at least 2 years of industry experience, strong knowledge of Windows, AD, Hyper-V, and networking concepts, plus relevant certifications such as MCSE and ITIL.