Hybrid NOC Engineer: Network Operations & Incidents

Placements24; Klerksdorp; Hybrid; ZAR 350,000 - 520,000; Full time

Job summary

Placements24 is seeking a vigilant Network Operations Center (NOC) Engineer for a hybrid role in Klerksdorp, North West. You will monitor, troubleshoot, and resolve incidents to keep the telecom network performing at peak levels.

The position requires 1-3 years in network monitoring and a solid grasp of TCP/IP, DNS, DHCP, and routing protocols. Join a leading telecommunications provider and contribute to incident management, documentation, and continuous process improvement.

Qualifications

• 1-3 years of experience in a network monitoring or NOC environment.
• Solid understanding of TCP/IP, DNS, DHCP, routing protocols (OSPF, BGP), and switching technologies.
• Familiarity with network monitoring tools SolarWinds, Nagios, Zabbix.
• Bachelor's degree in Computer Science, Engineering, or related field, or equivalent work experience.
• Ability to work in a fast-paced, high-pressure environment.
• CCNA or other relevant certifications are a plus.

Responsibilities

• Monitor network performance, availability, and utilization using advanced NMS tools.
• Detect, analyze, and respond to network incidents and alerts in a timely manner.
• Perform initial troubleshooting and diagnostics for network issues.
• Escalate unresolved issues to senior engineers or relevant teams with comprehensive details.
• Implement approved network changes and configurations.
• Maintain accurate documentation of network events, actions taken, and resolutions.
• Collaborate with other IT teams to ensure seamless network operations.
• Participate in shift rotations, including nights and weekends, as required by the hybrid model.
• Contribute to the continuous improvement of NOC processes and procedures.
• Ensure compliance with network security policies and best practices.

Skills

TCP/IP

DNS/DHCP

Routing (OSPF/BGP)

Switching

Analytical skills

Problem-solving

Communication

Teamwork

Hybrid shifts

Education

Bachelor's degree or equivalent

Tools

SolarWinds

Nagios

Zabbix

Job description

Placements24 is seeking a vigilant Network Operations Center (NOC) Engineer for a hybrid role in Klerksdorp, North West. You will monitor, troubleshoot, and resolve incidents to keep the telecom network performing at peak levels.

The position requires 1-3 years in network monitoring and a solid grasp of TCP/IP, DNS, DHCP, and routing protocols. Join a leading telecommunications provider and contribute to incident management, documentation, and continuous process improvement.