Remote NOC Analyst, L2 Support & Incident Response

Placements24; Centurion; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Fully remote work arrangement

Competitive salary

Job summary

Placements24 is seeking an experienced Network Operations Centre (NOC) Analyst for a fully remote role based in Centurion, Gauteng. The role focuses on monitoring, incident response, and complex troubleshooting to maintain service availability for a large customer base.

You will use SolarWinds, Nagios or Zabbix, collaborate with engineering and field teams, and participate in on-call rotations while upholding SLAs and operational targets.

Qualifications

• Bachelor's degree or equivalent practical experience.
• Minimum 4 years in a NOC or similar network support role.
• Strong understanding of TCP/IP, BGP, OSPF and related technologies.

Responsibilities

• Monitor network performance and availability using advanced NOC tools.
• Respond to and resolve complex network incidents and alerts.
• Perform diagnostics and root cause analysis for outages and degradation.
• Implement configuration changes and maintenance activities.
• Produce runbooks and technical documentation.

Skills

NOC operations

Incident response

Remote teamwork

Automation scripting

Education

Bachelor's degree in IT/ Networking

Tools

SolarWinds

Nagios

Zabbix

Routers & switches

Job description

Placements24 is seeking an experienced Network Operations Centre (NOC) Analyst for a fully remote role based in Centurion, Gauteng. The role focuses on monitoring, incident response, and complex troubleshooting to maintain service availability for a large customer base.

You will use SolarWinds, Nagios or Zabbix, collaborate with engineering and field teams, and participate in on-call rotations while upholding SLAs and operational targets.