Night-Shift GSOC Analyst: Global Security Dispatcher

Crisis24; Cape Town; On-site; ZAR 300,000 - 480,000; Full time

Job summary

Crisis24 is seeking a GSOC Analyst to join our Cape Town team for the night shift, 22:00–06:00. You will monitor global events, assess impact, and disseminate incidents to stakeholders.

The role involves camera monitoring, coordination with security teams, and producing clear incident communications. The ideal candidate will have strong attention to detail, excellent written/verbal communication, and experience with open-source intelligence and incident reporting.

Qualifications

• Detail-oriented with strong communication and analytical thinking.
• Team-first mentality and ability to respond to events under pressure.
• Bachelor’s degree in a related field is advantageous.

Responsibilities

• Monitor security events from various sources and assess impact.
• Disseminate incidents to appropriate parties with clear communications.
• Regularly monitor security camera systems and coordinate with security teams.
• Prepare security incident reports and maintain situational awareness.
• Track online tools for social media-based risk signals.
• Collect, evaluate, and disseminate intelligence to support action plans.
• Contribute to risk management procedures and work with multiple security teams.
• Provide emergency and non-emergency security monitoring and event dispatch.
• Maintain files, logs, and forms; adapt duties as required.

Skills

Detail-oriented

Analytical thinking

Communication

Team player

Education

Bachelor’s degree in related field

Tools

Genetec

Microsoft Office

Slack

Job description

Crisis24 is seeking a GSOC Analyst to join our Cape Town team for the night shift, 22:00–06:00. You will monitor global events, assess impact, and disseminate incidents to stakeholders.

The role involves camera monitoring, coordination with security teams, and producing clear incident communications. The ideal candidate will have strong attention to detail, excellent written/verbal communication, and experience with open-source intelligence and incident reporting.