Travel Risk Intelligence Analyst II (Cape Town GSOC)

Crisis24; Cape Town; On-site; ZAR 420,000 - 600,000; Full time

Job summary

CRISIS24 seeks an experienced Travel Risk Intelligence Analyst II to support a global client’s security and travel risk program. The role is office-based in Cape Town, requiring shift flexibility including evenings and overnights, with occasional travel to client locations.

The analyst will monitor, analyze, and communicate security developments affecting employees and assets globally, working under the Embedded Intelligence Services Manager within the GSOC framework.

Qualifications

• Bachelor’s degree required; Master’s degree preferred.
• 3–5 years in travel risk management, SOC/GSOC, intelligence analysis, threat assessment, or incident response.
• Strong research, writing, and verbal briefing skills.
• Experience using travel risk platforms (Everbridge, SharePoint, Zendesk) and MS Office.
• Ability to manage multiple priorities in a fast-paced environment; strong judgment.

Responsibilities

• Prepare and track multi-source travel security alerts for clients.
• Monitor global events and Crisis24 alerts to assess impact.
• Track travel to high-risk destinations; verify training and approvals.
• Conduct traveler safety check-ins and test tools for high-risk travel.
• Provide concise intelligence assessments using OSINT.
• Deliver intelligence briefings and security updates on request.
• Maintain client metrics and travel risk reports.
• Support development and improvement of client processes and SOPs.
• Collaborate with GSOC and internal analysts across locations.

Skills

Travel risk management

GSOC operations

Intelligence analysis

Threat assessment

Incident response

Research

Writing

Verbal briefing

MS Office

Everbridge

SharePoint

Zendesk

Education

Bachelor’s degree

Master’s degree (preferred)

Tools

Everbridge

SharePoint

Zendesk

Job description

CRISIS24 seeks an experienced Travel Risk Intelligence Analyst II to support a global client’s security and travel risk program. The role is office-based in Cape Town, requiring shift flexibility including evenings and overnights, with occasional travel to client locations.

The analyst will monitor, analyze, and communicate security developments affecting employees and assets globally, working under the Embedded Intelligence Services Manager within the GSOC framework.