GSOC Analyst - Global Security & Incident Response

Crisis24; Cape Town; On-site; ZAR 320,000 - 460,000; Full time

Job summary

Crisis24 seeks a GSOC Analyst to join our Cape Town team, focusing on monitoring global events and coordinating responses. The role emphasizes clear communications, data comprehension, and timely reporting to a global audience.

You will work with security cameras and local teams, respond to incidents, and produce analytical reports that inform management decisions. This is a shift-based role requiring evenings, nights, weekends, and holidays.

Qualifications

• Bachelor's degree or equivalent military experience advantageous in Political Studies, IR, or Social Science
• Interest or direct experience in Executive Protection, Intelligence, Operations, or Corporate Security
• Familiar with current technologies and open-source search methodologies
• Competent with Microsoft Office, Slack, and similar tools
• Willing to sign an NDA and maintain confidentiality
• Excellent communication skills, both verbal and written

Responsibilities

• Monitor cameras and alarms at assigned locations; dispatch and investigate as needed
• Track events via open-source sources and coordinate with local assets
• Answer inbound calls from employees and security personnel with customer-service focus
• Write security incident investigation reports for situational awareness
• Monitor social media tools for situational awareness
• Evaluate and disseminate intelligence to support action plans
• Contribute to risk-management procedures and processes
• Collaborate with different security teams
• Provide emergency and non-emergency monitoring and notification services
• Maintain files, logs, reports, and forms

Skills

Communication

Analytical thinking

Attention to detail

Team player

Time management

Customer service

Education

Bachelor's degree in Political Studies / International Relations / Social Science

Tools

Microsoft Office

Slack

Genetec

Job description

Crisis24 seeks a GSOC Analyst to join our Cape Town team, focusing on monitoring global events and coordinating responses. The role emphasizes clear communications, data comprehension, and timely reporting to a global audience.

You will work with security cameras and local teams, respond to incidents, and produce analytical reports that inform management decisions. This is a shift-based role requiring evenings, nights, weekends, and holidays.