SOC Shift Supervisor - CCTV & Incident Ops

Sheldon Recruitment and Selection; Gqeberha; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Sheldon Recruitment and Selection is seeking a diligent Control Room Analyst to join a security operations team in Gqeberha. You will monitor CCTV feeds, perform system health checks, compile shift reports, and support incident escalations.

Ideal candidates hold a Grade 12, have strong computer literacy, excel at report writing, and can work nights, weekends and holidays while staying accurate under pressure.

Qualifications

• Matric/Grade 12 is required.
• Experience in Control Room/SOC/Monitoring Centre environment is essential.
• Strong computer literacy and administrative skills are required.
• Excellent written and verbal communication abilities are essential.
• Ability to compile professional reports and incident documentation.

Responsibilities

• Conduct CCTV and system health checks.
• Identify and resolve technical faults and offline systems.
• Manage shift email and client communications.
• Compile operational shift reports.
• Quality assure incident and audit reports.

Skills

Control Room Experience

Computer Literacy

Administrative Skills

Communication

Report Writing

Shift Work

Under Pressure

Attention to Detail

Problem Solving

Education

Grade 12 / Matric

Tools

CCTV Monitoring Software

Job description

Sheldon Recruitment and Selection is seeking a diligent Control Room Analyst to join a security operations team in Gqeberha. You will monitor CCTV feeds, perform system health checks, compile shift reports, and support incident escalations.

Ideal candidates hold a Grade 12, have strong computer literacy, excel at report writing, and can work nights, weekends and holidays while staying accurate under pressure.