New-Store Launch Manager - Restaurant Leader

Pedros Chicken; Polokwane; On-site; ZAR 134,000 - 246,000; Full time

Job summary

Pedros Chicken is opening a brand-new store in Polokwane, Limpopo. We are seeking energetic individuals to join the launch team and help build a strong store culture from day one.

The role focuses on restaurant/ take-away operations, quality SOPs, stock management, customer service, and staff development to drive profitability and growth. Experience in fast-food is preferred and leadership is essential.

Qualifications

• Experience in restaurant or fast-food operations.
• Leadership and people-management abilities are preferred.
• Knowledge of health and safety and SOPs is advantageous.

Responsibilities

• Overseeing overall operation of the restaurant/ take-away.
• Ensure quality standards and adherence to SOPs.
• Oversee stock control, purchasing and orders.
• Handle customer complaints and maintain service levels.
• Drive profitability and achieve sales and GP% targets.
• Manage staff including discipline and rosters.
• Work in a team and drive the store forward.
• Ensure compliance with health and safety regulations.
• Manage opening and closing procedures daily.
• Participate in marketing to promote the store.
• Handle customer service relations and timeframes.
• Coordinate training programmes for staff development.
• Lead recruitment and monitor performance to raise productivity.
• Conduct staff performance evaluations.

Skills

Restaurant management

Staff supervision

Customer service

Sales and profitability

Team leadership

Training and development

Recruitment

Health and safety

Problem solving

Verbal communication

Education

No formal degree required

Job description

Pedros Chicken is opening a brand-new store in Polokwane, Limpopo. We are seeking energetic individuals to join the launch team and help build a strong store culture from day one.

The role focuses on restaurant/ take-away operations, quality SOPs, stock management, customer service, and staff development to drive profitability and growth. Experience in fast-food is preferred and leadership is essential.