Launch Store Manager - New Opening (Paarl)

Pedros Chicken; Wes-Kaap; On-site; ZAR 360,000 - 480,000; Full time

Job summary

Pedros Chicken is opening a brand-new store in Paarl, Cape Town. We are building a dynamic launch team and inviting passionate, energetic individuals who want to grow with our brand and contribute to a strong store culture from day one.

You will oversee daily operations, maintain quality and safety standards, manage stock, drive profitability, lead and train staff, and deliver outstanding customer service in a fast-paced restaurant/take-away.

Qualifications

• Minimum 3 years in restaurant or fast-food service.
• GAAP knowledge advantageous.
• Strong management and organizational skills.
• Excellent customer service and verbal communication.
• Strong problem-solving abilities.

Responsibilities

• Oversee overall operation of the restaurant/take-away.
• Maintain PEDROS SOPs and quality standards.
• Oversee stock control, purchasing and orders.
• Address customer complaints and maintain service levels.
• Maximise profitability and meet sales targets; motivate staff.
• Manage staff including discipline and rosters.
• Work in a team and drive the store forward.
• Ensure health and safety regulations compliance.
• Open and close store procedures daily.
• Lead marketing activities and promotions.
• Handle customer service relations and timely complaint resolution.
• Provide staff training and regular meetings.
• Recruitment and performance evaluation.

Skills

Management skills

Organizational skills

Customer service

Communication skills

Problem-solving

GAAP knowledge

Job description

Pedros Chicken is opening a brand-new store in Paarl, Cape Town. We are building a dynamic launch team and inviting passionate, energetic individuals who want to grow with our brand and contribute to a strong store culture from day one.

You will oversee daily operations, maintain quality and safety standards, manage stock, drive profitability, lead and train staff, and deliver outstanding customer service in a fast-paced restaurant/take-away.