Restaurant Launch Shift Lead

Pedros Chicken; Polokwane; On-site; ZAR 67,000 - 112,000; Full time

Job summary

Pedros Chicken in Polokwane is seeking a dedicated supervisor to lead shift operations in our brand-new store. Join a launch team, ensure service quality and productivity, and help build a strong store culture from day one.

Your role includes greeting customers, taking orders, presenting food, maintaining cleanliness, and coordinating with kitchen staff to ensure smooth order flow while upholding food safety standards.

Qualifications

• Strong communication and customer service skills.
• Attention to detail and accuracy.
• Ability to work in a fast-paced environment.
• Time management and multitasking.
• Teamwork and cooperation.
• Basic cash-handling and POS skills.
• Problem-solving and adaptability.
• Good personal hygiene and professionalism.

Responsibilities

• Greet customers warmly and create a positive first impression.
• Take customer orders accurately (in person, drive-thru, or online pickups).
• Present food and drinks neatly, correctly, and on time.
• Ensure orders match receipts and special requests.
• Maintain cleanliness of the counter, dining area, and presentation stations.
• Follow food safety, hygiene, and company standards at all times.
• Work closely with kitchen staff to ensure smooth order flow.
• Resolve minor customer concerns politely and escalated when necessary.
• Restock items such as cups, lids, sauces, and napkins.

Skills

Customer service

Communication

Attention to detail

Time management

Teamwork

Cash handling

Job description

Pedros Chicken in Polokwane is seeking a dedicated supervisor to lead shift operations in our brand-new store. Join a launch team, ensure service quality and productivity, and help build a strong store culture from day one.

Your role includes greeting customers, taking orders, presenting food, maintaining cleanliness, and coordinating with kitchen staff to ensure smooth order flow while upholding food safety standards.