National Account Assistant: Growth & Strategy Support

Boardroom Appointments; KwaZulu-Natal; On-site; ZAR 300,000 - 420,000; Full time

Job summary

Boardroom Appointments is seeking an experienced National Account Manager Assistant to support the NAM in managing a portfolio of national accounts. You will assist in developing relationships, analyzing pricing, and coordinating growth initiatives across key customers.

The role involves market research, strategy development, and ensuring accurate order processing and timely dispatch, with ongoing collaboration with operations and planning staff to drive volume and revenue growth.

Qualifications

• Minimum of 3 years of account management or administration experience.

Responsibilities

• National Account Support
• Assist in developing relationships with national account representatives
• Understand and communicate the financial implications of product changes
• Undertake regular competitive market research and sales forecasting
• Assist NAM with strategy and account plans
• Execute strategy through volume plans and workshops
• Follow up product listings with customers for initiatives
• Build strong relationships across levels with customers
• Translate trends into new business input and development
• Activate growth plans within customer organisations
• Track and report sales performance by customers
• Attend corporate meetings with NAM
• Develop relationships with operations and planning staff
• Manage price files and address queries
• Ensure orders are processed and dispatched on time
• Interact with customers via phone, email, and in person
• Schedule and conduct weekly customer support meetings
• Conduct regular analysis of customer assortments
• Prepare presentations for product placement and promotions
• Set up planograms and product displays
• Develop sales collateral (PowerPoint, Excel, charts)
• Develop customer account plans for product categories
• Drive growth through promotional activity schedules
• Present customer reviews and implement action plans
• Manage product innovations to ensure execution across stores
• Cross-functional category discussions to capture growth opportunities
• Manage pricing mandates and ensure pricing/promotions compliance
• Develop and implement promotional activity schedules across categories

Skills

Account management experience

Education

Marketing and sales degree or diploma

Job description

Boardroom Appointments is seeking an experienced National Account Manager Assistant to support the NAM in managing a portfolio of national accounts. You will assist in developing relationships, analyzing pricing, and coordinating growth initiatives across key customers.

The role involves market research, strategy development, and ensuring accurate order processing and timely dispatch, with ongoing collaboration with operations and planning staff to drive volume and revenue growth.