Multilingual African Customer Service Specialist

Hello Group Recruitment; Gauteng; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Hello Group Recruitment is seeking an entry-level Customer Service Consultant fluent in an African language to support our call centre in Gauteng. The role involves handling inbound and outbound calls, addressing customer inquiries, and verifying source-of-funds documents.

You will be responsible for accurately recording details into our system. We welcome applicants who are native speakers of one or more African languages and are willing to work on-site in Die Hoewes, Centurion.

Qualifications

• Fluent in at least one African language.

Responsibilities

• Manage inbound and outbound calls and handle inquiries.
• Verify and request source-of-funds documents and accurately capture details into the system.

Skills

African language fluency

Customer service

Job description

Hello Group Recruitment is seeking an entry-level Customer Service Consultant fluent in an African language to support our call centre in Gauteng. The role involves handling inbound and outbound calls, addressing customer inquiries, and verifying source-of-funds documents.

You will be responsible for accurately recording details into our system. We welcome applicants who are native speakers of one or more African languages and are willing to work on-site in Die Hoewes, Centurion.