Customer Service Consultant - Foreign Language Specific (African)

Hello Group Recruitment; Gauteng; Vor Ort; ZAR 180.000 - 240.000; Vollzeit

Zusammenfassung

Hello Group Recruitment is seeking an entry-level Customer Service Consultant fluent in an African language to support our call centre in Gauteng. The role involves handling inbound and outbound calls, addressing customer inquiries, and verifying source-of-funds documents.

You will be responsible for accurately recording details into our system. We welcome applicants who are native speakers of one or more African languages and are willing to work on-site in Die Hoewes, Centurion.

Qualifikationen

• Fluent in at least one African language.

Aufgaben

• Manage inbound and outbound calls and handle inquiries.
• Verify and request source-of-funds documents and accurately capture details into the system.

Kenntnisse

African language fluency

Customer service

Jobbeschreibung

Multilingual African Customer Service Consultant

Posted today

Job Description

Hello Group is seeking a dedicated Customer Service Consultant fluent in at least one African language to support our diverse customer base in a Call Centre Department. The role involves managing inbound/outbound calls, handling inquiries, verifying source‑of‑funds documents, and accurately recording details into the

Customer Service Consultant - Foreign Language Specific (African)

Details

Closing Date 2026/12/03

Reference Number RAS -2

Job Title Customer Service Consultant - Foreign Language Specific (African)

Job Type Full Time

Experience Level Entry Level

Workplace Type On-site

Town / City Die Hoewes, Centurion

Province Gauteng

Country South Africa

Job Category Customer Service

Hello Group is seeking to appoint a dedicated, African foreign language‑specific (eg. Chichewa, Shona, Swahili, Portuguese, etc.) Customer Service Consultant to join our Call Centre Department. The ideal candidate must be able to communicate fluently in at least one African language to support our diverse customer base. The Customer Service Consultant will be responsible for managing both inbound and outbound calls, handling customer inquiries, verifying and requesting source‑of‑funds documents, and accurately capturing detailed information into the