German-Speaking Customer Support — South Africa (Perks)

Cross Border Talents; KwaBhaca (Mount Frere); On-site; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Local flight within South Africa

Accommodation provided

Job summary

Cross Border Talents is seeking a German-speaking Customer Support Specialist based in South Africa to assist customers in German through phone, email, and chat. You will resolve inquiries and document interactions while maintaining high customer satisfaction.

The role requires strong communication skills, English proficiency at B2 level or higher, and the ability to thrive in a fast-paced, international setting. Local travel and accommodation are provided as part of the package.

Qualifications

• German language at least B2 or higher.
• English at B2 level or higher.
• Must be currently based in South Africa.
• Strong communication and problem-solving skills.
• Experience in customer service or support is a plus.

Responsibilities

• Provide customer support in German via phone, email, and chat.
• Handle customer inquiries and resolve issues efficiently.
• Maintain a high level of customer satisfaction.
• Follow company guidelines and support procedures.
• Accurately document customer interactions.

Skills

German language

Customer service

English proficiency (B2+)

Based in South Africa

Job description

Cross Border Talents is seeking a German-speaking Customer Support Specialist based in South Africa to assist customers in German through phone, email, and chat. You will resolve inquiries and document interactions while maintaining high customer satisfaction.

The role requires strong communication skills, English proficiency at B2 level or higher, and the ability to thrive in a fast-paced, international setting. Local travel and accommodation are provided as part of the package.