About the Role
Our client, a dynamic and expanding food service provider operating a fleet of modern mobile catering units, is looking for a motivated Mobile Catering Unit Manager to oversee operations in and around Port Elizabeth. This role is hands‑on and requires a candidate with strong leadership skills, a passion for quality food, and excellent customer service abilities. You will be responsible for managing the day‑to‑day operations of a specific mobile unit, including food preparation, inventory management, staff supervision, health and safety compliance, and ensuring customer satisfaction. This is an exciting opportunity to contribute to a growing business in the Port Elizabeth, Eastern Cape region, managing a fast‑paced and customer‑focused catering service.
Key Responsibilities
- Manage all aspects of daily operations for a mobile catering unit, ensuring efficiency and profitability.
- Oversee food preparation, cooking, and service, maintaining high standards of quality and presentation.
- Manage inventory of food and supplies, including ordering, receiving, and stock rotation.
- Supervise and train unit staff, ensuring they adhere to company policies and service standards.
- Ensure compliance with all health, safety, and hygiene regulations (e.g., HACCP).
- Manage unit finances, including cash handling, sales tracking, and expense management.
- Maintain the cleanliness and operational readiness of the mobile catering unit and its equipment.
- Deliver exceptional customer service and handle customer inquiries or complaints effectively.
- Plan menus and specials in coordination with head office, considering customer feedback and local demand.
- Drive the unit to various locations as per the operational schedule.
Requirements
- Minimum of 3 years of experience in a supervisory or management role within the food service or catering industry.
- Experience with mobile catering or food truck operations is highly desirable.
- Proven ability to manage staff, inventory, and daily operations.
- Strong understanding of food safety, hygiene standards, and health regulations.
- Excellent customer service and communication skills.
- Ability to work independently and make sound decisions.
- Valid driver's license (Code 10 or equivalent preferred) with a clean driving record.
- Flexibility to work varied hours, including evenings, weekends, and public holidays, often involving travel within the Port Elizabeth area.
- Basic financial management skills (cash handling, reporting).
- A passion for food and delivering great customer experiences.
- Ability to perform physical tasks associated with a mobile kitchen environment.
Benefits
- Competitive salary and potential for performance bonuses.
- Opportunity to manage your own unit and contribute to business growth.
- Comprehensive training and support from head office.
- Exposure to diverse locations and events.
- Contribution to a UIF fund.
- Potential for advancement within the company.
- Fuel and maintenance allowance for the unit.