About the Role
Our client, a leading corporate catering provider in Port Elizabeth, Eastern Cape , is looking for a dynamic and experienced Catering Operations Manager . This role is essential for overseeing the seamless execution of catering services for a diverse range of corporate events, from executive luncheons to large-scale conferences. You will be responsible for managing logistics, staff, client relationships, and ensuring the highest standards of quality and service delivery. The ideal candidate will possess strong leadership skills, a keen eye for detail, and a proven ability to manage complex operations in a fast-paced environment. This is an excellent opportunity for a motivated professional to contribute to the success of high-profile events in Port Elizabeth and shape the client experience.
Key Responsibilities
- Oversee all aspects of catering operations for corporate events, ensuring efficiency and client satisfaction.
- Manage and schedule catering staff, including chefs, servers, and event coordinators, ensuring adequate coverage for all events.
- Develop and maintain strong relationships with corporate clients, understanding their needs and exceeding expectations.
- Plan event logistics, including menu selection, venue coordination, staffing, and equipment requirements.
- Monitor food quality, presentation, and service standards during events.
- Manage inventory, supplies, and equipment, ensuring optimal stock levels and cost-effective procurement.
- Ensure compliance with all health, safety, and hygiene regulations.
- Collaborate with the culinary team on menu development and execution.
- Handle client inquiries, feedback, and resolve any issues that may arise promptly and professionally.
- Contribute to budget management and financial reporting for catering operations.
Requirements
- A relevant qualification in Hospitality Management, Culinary Arts, or a related field.
- Minimum of 5 years of experience in catering management or event operations, preferable in a corporate setting.
- Proven experience in managing teams and overseeing large-scale events.
- Strong understanding of food preparation, service standards, and menu planning.
- Excellent organizational, logistical, and time management skills.
- Proficiency in budget management and cost control.
- Exceptional customer service and client relationship management skills.
- Knowledge of health, safety, and sanitation regulations.
- Ability to work under pressure and adapt to changing priorities in a dynamic environment.
- Flexibility to work evenings, weekends, and public holidays as required for events in Port Elizabeth .
Benefits
- Competitive salary commensurate with experience and qualifications.
- Opportunities for professional development and career advancement.
- A dynamic work environment with exposure to diverse corporate clients and events.
- Be part of a reputable catering company known for its quality and service.
- Contribute to the success of significant business events in Port Elizabeth .
- Hybrid work arrangement offering a balance between on-site management and remote administrative tasks.