Medical Receptionist & Patient Admissions Coordinator

Medical Resources Group (Pty) Ltd; Pretoria; On-site; ZAR 100,000 - 234,000; Full time

Job summary

Medical Resources Group is seeking a professional Medical Receptionist for a psychiatric centre in Pretoria. You will support clinic day-to-day operations, manage front-desk duties, admissions, medical aid authorisations, patient records, payments, and general secretarial tasks.

A strong admin background, confidentiality, and calm professionalism in a busy healthcare setting are essential. Experience in a mental health facility would be highly advantageous, and proficiency in MS Office plus

Qualifications

• Minimum admin experience and/or admin qualification.
• Experience with medical aids, reception and patient admissions.
• Knowledge of medical schemes, ICD-10 codes, PMBs.
• Proficiency in English; other languages helpful.
• Proficiency in MS Office, especially Excel and Outlook.
• Experience using medical administration software.
• Friendly, professional manner and strong patient service skills.

Responsibilities

• Welcomes patients and visitors in a friendly and professional manner.
• Answer calls, relay messages, manage emails and general correspondence.
• Respond to patient inquiries and provide clinic procedures information.
• Maintain a neat and presentable reception area.
• Provide professional and compassionate service throughout patient interactions.
• Coordinate and schedule patient admissions and register patients.
• Obtain medical aid authorisation numbers and liaise with schemes.
• Coordinate with doctors and their receptionists regarding admissions.

Skills

Administrative skills

Attention to detail

Patient service

Microsoft Office

Medical administration software

Communication

Driver's licence

Education

Admin qualification

Tools

Excel

Outlook

Medical administration software

Job description

Medical Resources Group is seeking a professional Medical Receptionist for a psychiatric centre in Pretoria. You will support clinic day-to-day operations, manage front-desk duties, admissions, medical aid authorisations, patient records, payments, and general secretarial tasks.

A strong admin background, confidentiality, and calm professionalism in a busy healthcare setting are essential. Experience in a mental health facility would be highly advantageous, and proficiency in MS Office plus