Medical Front Desk & Admin Coordinator

Guardian Recruiting (Pty) Ltd; Cape Town; On-site; ZAR 134,000 - 201,000; Full time

Job summary

Guardian Recruiting (Pty) Ltd in Cape Town is seeking a dedicated Medical Receptionist for a Specialist Practice to provide friendly, professional front-desk support, greet patients, and coordinate appointments with accuracy and courtesy.

You will answer calls, take and route messages, maintain patient records, manage the diary, communicate billing policies, prepare files for appointments, and assist with referrals, tests, and in-room procedures.

Qualifications

• Front-d desk reception experience in a medical setting preferred.
• Excellent communication and organisational skills.
• Proficient with patient record systems.

Responsibilities

• Answer calls in a professional, courteous manner and route messages to relevant staff.
• Maintain and update patient records; manage the diary and appointment scheduling.
• Assist with billing, quotations, referrals, lab results and post‑operative notes as needed.

Job description

Guardian Recruiting (Pty) Ltd in Cape Town is seeking a dedicated Medical Receptionist for a Specialist Practice to provide friendly, professional front-desk support, greet patients, and coordinate appointments with accuracy and courtesy.

You will answer calls, take and route messages, maintain patient records, manage the diary, communicate billing policies, prepare files for appointments, and assist with referrals, tests, and in-room procedures.