Medical Receptionist

AngelCare; Pietermaritzburg; On-site; ZAR 150,000 - 190,000; Full time

Job summary

Clinics Staffing in Pietermaritzburg is seeking a dedicated Medical Receptionist to be the first point of contact for patients and visitors, creating a welcoming and efficient front desk environment. You will handle calls, appointments, and basic administrative tasks to support smooth clinic operations.

The ideal candidate will have strong communication, computer skills, and a courteous demeanor. Prior medical office or customer service experience is preferred with attention to detail and the

Qualifications

• High School Diploma or equivalent.
• Experience in a medical office or customer service role preferred.
• Excellent communication and interpersonal skills.
• Proficient in computer skills, including Microsoft Office.
• Knowledge of medical terminology and insurance procedures is a plus.
• Ability to multitask and work in a fast-paced environment.
• Strong attention to detail and organizational skills.

Responsibilities

• Greet patients and visitors in a friendly and professional manner
• Answer phone calls and schedule appointments
• Verify insurance information and collect co-payments
• Maintain patient records and update information as needed
• Communicate with healthcare providers and staff to ensure smooth patient flow
• Handle patient inquiries and provide accurate and helpful information
• Process and file medical records and other paperwork
• Ensure the reception area is clean and organized at all times
• Assist with administrative tasks such as ordering supplies and handling mail

Skills

Communication skills

Interpersonal skills

Microsoft Office

Medical terminology knowledge

Multitasking

Attention to detail

Customer service

Education

High School Diploma

Tools

Microsoft Office

Job description

, permanent

Position: Medical Receptionist

Company Overview:

Clinics Staffing is a leading healthcare provider in Pietermaritzburg, South Africa. We offer a wide range of medical services to our patients, including primary care, specialist consultations, and diagnostic testing. Our team is dedicated to providing high-quality and compassionate care to our community.

Job Overview:

We are seeking a highly organized and friendly Medical Receptionist to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for helping others. As a Medical Receptionist, you will be the first point of contact for our patients and visitors, and your role is crucial in creating a welcoming and efficient environment for our clinic.

Key Responsibilities:

• Greet patients and visitors in a friendly and professional manner
• Answer phone calls and schedule appointments
• Verify insurance information and collect co-payments
• Maintain patient records and update information as needed
• Communicate with healthcare providers and staff to ensure smooth patient flow
• Handle patient inquiries and provide accurate and helpful information
• Process and file medical records and other paperwork
• Ensure the reception area is clean and organized at all times
• Assist with administrative tasks such as ordering supplies and handling mail

Qualifications:

• High School Diploma or equivalent
• Previous experience in a medical office or customer service role preferred
• Excellent communication and interpersonal skills
• Proficient in computer skills, including Microsoft Office
• Knowledge of medical terminology and insurance procedures is a plus
• Ability to multitask and work in a fast-paced environment
• Strong attention to detail and organizational skills

Contract Details:

This is a full-time, permanent position with a competitive salary and benefits package. The working hours are Monday to Friday, 9am to 5pm.

If you are a motivated and team-oriented individual with a passion for providing exceptional patient care, we encourage you to apply for this exciting opportunity. Join our team at Clinics Staffing and make a positive impact on the healthcare industry in Pietermaritzburg.