Medical Receptionist

AngelCare; Durban; On-site; ZAR 156,000 - 234,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Professional development

Job summary

Clinics Staffing in Durban, South Africa, seeks a highly organized and friendly Medical Receptionist to join our team. The ideal candidate will have excellent communication skills and a solid understanding of medical terminology and procedures.

The Medical Receptionist will be responsible for greeting patients, scheduling appointments, and maintaining patient records. This is a full-time, permanent position.

Qualifications

• High school diploma or equivalent.
• Experience in a medical office preferred.
• Excellent communication and customer service.
• Strong understanding of medical terminology.

Responsibilities

• Greet and check-in patients upon arrival.
• Answer phone calls and respond to inquiries professionally.
• Schedule appointments and maintain calendar.
• Verify patient insurance information and collect co-pays.
• Maintain patient records and update information as needed.
• Coordinate with medical staff to ensure timely patient flow.
• Process patient payments and maintain financial records.
• Assist with administrative tasks such as filing and data entry.
• Maintain a clean and organized reception area.
• Adhere to patient confidentiality guidelines.

Skills

Communication

Customer Service

Medical terminology

Computer skills

Multitasking

Record keeping

Confidentiality

Education

High school diploma

Job description

, Permanent

Position: Medical Receptionist

Company Overview:

Clinics Staffing is a leading healthcare provider in Durban, South Africa. We are committed to providing high-quality medical services to our patients and improving the overall health and well-being of our community.

Job Summary:

We are seeking a highly organized and friendly Medical Receptionist to join our team. The ideal candidate will have excellent communication skills and a strong understanding of medical terminology and procedures. The Medical Receptionist will be responsible for greeting patients, scheduling appointments, and maintaining patient records. This is a full-time, permanent position.

Key Responsibilities:

• - Greet and check-in patients upon arrival
• - Answer phone calls and respond to inquiries in a professional and courteous manner
• - Schedule appointments and maintain appointment calendar
• - Verify patient insurance information and collect co-pays
• - Maintain patient records and update information as needed
• - Coordinate with medical staff to ensure timely and efficient patient flow
• - Process patient payments and maintain accurate financial records
• - Assist with administrative tasks such as filing, data entry, and correspondence
• - Maintain a clean and organized reception area
• - Adhere to all medical confidentiality and HIPAA guidelines

Qualifications:

• - High school diploma or equivalent
• - Previous experience in a medical office or receptionist role preferred
• - Excellent communication and customer service skills
• - Strong understanding of medical terminology and procedures
• - Proficient in computer skills and ability to learn new software quickly
• - Ability to multitask and work in a fast-paced environment
• - Detail-oriented and able to maintain accurate records
• - Professional and friendly demeanor
• - Ability to maintain patient confidentiality

Benefits:

• - Competitive salary
• - Health insurance
• - Paid time off
• - Professional development opportunities
• - Supportive and inclusive work environment

If you are a motivated and organized individual with a passion for providing exceptional patient care, we encourage you to apply for the Medical Receptionist position at Clinics Staffing. We are committed to creating a positive and fulfilling work environment for our employees and providing the highest quality of care for our patients.