Medical Front Desk & Administration Coordinator

Greys Recruitment; South Africa; On-site; ZAR 89,000 - 156,000; Full time

Job summary

Greys Recruitment in Johannesburg is seeking a professional receptionist with at least two years’ experience in a medical front desk environment to join our client’s team. You will greet patients, verify identities, manage appointments, and help maintain a smooth reception flow with courteous service.

In this role you will handle calls, payments, and paperwork, while upholding a welcoming atmosphere and accurate record keeping in a fast-paced medical setting.

Qualifications

• Minimum 2 years receptionist/front desk experience in a medical setting.
• Ability to manage patient flow, prioritise tasks, and work under pressure.
• Professional verbal and written skills for patient interaction.
• Proficiency in computers and multi-line phone systems.
• National Senior Certificate.

Responsibilities

• Greet visitors, verify patient ID and insurance, and update visits.
• Schedule, confirm appointments, and manage scheduling as discussed.
• Answer and route calls, handle mail, and maintain office inventory (MS Office).
• Collect co-pays and outstanding balances, assist with insurance inquiries.
• Maintain tidy reception and lobby area and ensure forms are available to patients.

Skills

Receptionist experience

Medical environment

Communication skills

Computer skills

Phone systems

Education

National Senior Certificate

Tools

Microsoft Office

Job description

Greys Recruitment in Johannesburg is seeking a professional receptionist with at least two years’ experience in a medical front desk environment to join our client’s team. You will greet patients, verify identities, manage appointments, and help maintain a smooth reception flow with courteous service.

In this role you will handle calls, payments, and paperwork, while upholding a welcoming atmosphere and accurate record keeping in a fast-paced medical setting.