MEDICAL RECEPTIONIST (EE) (Claremont)

HR Legend; Bellville; On-site; ZAR 252,000 - 308,000; Full time

Job summary

HR Legend is seeking a diligent Medical Receptionist to manage patient bookings, reception duties, and daily practice administration in a healthcare setting. You will help coordinate consultations, procedures and theatre bookings, ensuring efficient patient support and accurate record-keeping.

The role requires experience in medical administration, proficiency with GoodX and Practice Perfect, and strong organisational and communication skills.

Qualifications

• Previous experience in a medical practice or healthcare administration environment.
• Experience with GoodX and Practice Perfect essential.
• Proficient in Microsoft Office 365 and Outlook calendars.
• Knowledge of medical billing, patient administration and medical aid authorisations.
• Strong organisational and administrative skills.
• Excellent communication and telephone etiquette.
• Friendly, professional and patient-focused approach.
• Honest, reliable and able to use initiative.
• Able to work independently and as part of a team.
• Non-smoker.

Responsibilities

• Manage electronic appointment bookings and patient confirmations.
• Communicate with patients regarding appointments, forms, results and general queries.
• Create and maintain electronic patient files and update patient information.
• Prepare daily consultation schedules and ensure all relevant patient records are available.
• Capture new patients and update existing patient details on practice management systems.
• Handle consultation billing, receipting and medical aid authorisations.
• Process repeat prescription requests and liaise with pharmacies.
• Arrange diagnostic appointments, including CT scans, MRI scans and PET scans.
• Coordinate theatre bookings, including dates, theatre times, anaesthetists, equipment and required documentation.
• Request procedure estimates and obtain medical aid or insurance authorisations where required.
• Maintain accurate electronic records and ensure the procedure room is clean and prepared.

Skills

Organisation

Communication skills

Telephone etiquette

Teamwork

Reliability

Attention to detail

Tools

GoodX

Practice Perfect

Microsoft Office 365

Outlook calendars

Job description

Introduction

Our client in the medical sector is seeking an organised and professional Medical Receptionist to manage patient bookings, reception duties and daily practice administration. The successful candidate will provide efficient patient support and assist with the coordination of consultations, procedures and theatre bookings.

Duties & Responsibilities

• Manage electronic appointment bookings and patient confirmations.
• Communicate with patients regarding appointments, forms, results and general queries.
• Create and maintain electronic patient files and update patient information.
• Prepare daily consultation schedules and ensure all relevant patient records are available.
• Capture new patients and update existing patient details on practice management systems.
• Handle consultation billing, receipting and medical aid authorisations.
• Process repeat prescription requests and liaise with pharmacies.
• Arrange diagnostic appointments, including CT scans, MRI scans and PET scans.
• Coordinate theatre bookings, including dates, theatre times, anaesthetists, equipment and required documentation.
• Request procedure estimates and obtain medical aid or insurance authorisations where required.
• Maintain accurate electronic records and ensure the procedure room is clean and prepared.

Desired Experience & Qualification

• Previous experience in a medical practice or healthcare administration environment.
• Experience with GoodX and Practice Perfect essential.
• Proficient in Microsoft Office 365 and Outlook calendars.
• Knowledge of medical billing, patient administration and medical aid authorisations.
• Strong organisational and administrative skills.
• Excellent communication and telephone etiquette.
• Friendly, professional and patient-focused approach.
• Honest, reliable and able to use initiative.
• Able to work independently and as part of a team.
• Non-smoker.

Package & Remuneration

up to R 280K CTC (experience dependent)