Medical Receptionist, Specialist, Vanderbijlpark – REF# IMR066-MR

iMedrecruit; Vanderbijlpark; On-site; ZAR 100,000 - 145,000; Full time

Job summary

iMedrecruit supports a private medical practice in Vanderbijlpark by recruiting a Medical Receptionist for a temporary three-month position, with the possibility of extension to permanent.

The successful candidate will handle patient support, appointments, billing, diary management and general administration, ensuring a calm, professional patient experience.

Qualifications

• Matric/Grade 12 is required.
• Experience in a medical practice and medical reception.
• Experience with medical billing and practice software.
• Knowledge of medical aid coding and billing.
• Excellent Microsoft Office skills and computer literacy.
• Fluent in English; Afrikaans or Sotho is advantageous.
• Experience with MindSkill is advantageous.

Responsibilities

• Welcome patients in a polite and friendly manner and maintain a neat reception area.
• Attend to telephone enquiries, bookings and appointment scheduling.
• Manage the practice diary, appointments and follow-up consultations.
• Process consultation billing and assist with invoicing and payments.
• Liaise with hospital wards, theatre and suppliers.
• Maintain patient confidentiality and provide general administrative support.

Skills

Medical reception

Billing

Microsoft Office

Communication

Education

Grade 12

Tools

Practice management software

MindSkill

Job description

A private medical practice in Vanderbijlpark is seeking a Medical Receptionist for a temporary three-month position, with the possibility of becoming permanent.

The successful candidate will be responsible for providing professional patient support, managing the practice diary and administration, assisting with billing and ensuring a calm and professional patient experience.

Roles and Responsibilities (but not limited to):

• Welcome patients in a polite and friendly manner and maintain a neat and tidy reception area.
• Attend to telephone enquiries, bookings and appointment scheduling.
• Manage the practice diary, appointments and follow-up consultations.
• Obtain theatre files and assist with the creation and coordination of theatre lists.
• Answer and respond to calls, emails and text messages and monitor the practice inbox.
• Assist patients with the completion of patient information forms.
• Capture and maintain accurate patient records.
• Email scripts and sick notes as required.
• Process consultation billing using the relevant medical software.
• Assist with billing, invoicing and collection of consultation fees.
• Process in-room payments and receipting.
• Liaise with hospital wards, theatre and implant suppliers.
• Manage practice supplies.
• Maintain patient confidentiality at all times.
• Provide general administrative support to ensure the smooth running of the practice.

Requirements:

• Matric / Grade 12.
• Previous experience working in a medical practice.
• Medical reception experience.
• Experience with medical billing and medical practice software.
• Knowledge and understanding of medical aid coding and billing.
• Exceptional Microsoft Office Suite experience and strong computer literacy.
• Fluent in English.
• Afrikaans and/or Sotho would be advantageous.
• Experience with digital media or MindSkill would be advantageous.

Skills and attributes:

• Friendly, patient, professional and dedicated approach.
• High work ethic and results-oriented approach.
• Excellent administrative and organisational skills.
• Strong communication and interpersonal skills.
• Professional, compassionate and friendly demeanour.
• Ability to deliver a high standard of patient service with integrity.
• Empathetic nature.
• Honest and reliable.
• Ability to multitask and manage competing priorities.
• Good time management and ability to prioritise tasks.
• Excellent attention to detail.
• Ability to exercise discretion and independent decision-making.
• Polite and friendly demeanour.

Work Hours:

Monday to Friday, 08h00 – 17h00

Start date:

ASAP