Administration Clerk

Profile Personnel Ltd; East London; On-site; ZAR 180,000 - 230,000; Full time

Job summary

Profile Personnel Ltd in East London is seeking an Admin Clerk to support reception and administration in a healthcare practice. You will ensure a welcoming front desk experience while handling calls, appointments, and patient records with accuracy.

The role requires a matric/Grade 12, strong communication skills, proficiency in Microsoft Office, and an organised, detail-oriented approach. Experience in medical reception is advantageous; training will be provided.

Qualifications

• Matric / Grade 12 is required.
• Previous administrative experience is required.
• Proficiency in Microsoft Office and Outlook.
• Strong communication and interpersonal skills are essential.
• Excellent organisational skills and attention to detail are required.
• Strong customer service orientation is essential.
• Previous experience in a medical reception environment will be advantageous.

Responsibilities

• Professionally manage incoming calls and patient enquiries.
• Welcome and assist patients in a courteous and compassionate manner.
• Accurately capture and maintain patient information.
• Coordinate appointments and manage the diary.
• Perform general administrative duties, including filing, correspondence and data management.
• Maintain a professional, organised and welcoming reception environment.
• Assist with monitoring and replenishing medical stock.

Skills

Communication skills

Interpersonal skills

Organisational skills

Customer service orientation

Attention to detail

Education

Matric / Grade 12

Tools

Microsoft Office

Outlook

Job description

An established healthcare practice is seeking a professional, organised and client-focused Admin Clerk to join their team. The successful candidate will support the smooth running of reception and administrative functions while ensuring a welcoming and positive experience for patients.

Key Responsibilities

• Professionally manage incoming calls and patient enquiries.


• Welcome and assist patients in a courteous and compassionate manner.


• Accurately capture and maintain patient information.


• Coordinate appointments and manage the diary.


• Perform general administrative duties, including filing, correspondence and data management.


• Maintain a professional, organised and welcoming reception environment.


• Assist with monitoring and replenishing medical stock.

Requirements

• Matric / Grade 12.


• Previous administrative experience.


• Proficiency in Microsoft Office and Outlook.


• Strong communication and interpersonal skills.


• Excellent organisational skills and attention to detail.


• Strong customer service orientation.


• Previous experience in a medical reception environment will be advantageous.