Medical Receptionist, Specialist, Centurion – REF# IMR080-MR

iMedrecruit; Centurion; Presencial; ZAR 180.000 - 240.000; Jornada completa

Descripción de la vacante

iMedrecruit is seeking an experienced Medical Receptionist for a Centurion practice. You will manage patient flow, appointments, and theatre bookings, ensuring a professional and compassionate patient experience.

Responsibilities include collecting patient information, handling inquiries, admissions coordination, and maintaining documentation. The role requires discretion, strong communication, and proficiency in Microsoft Office.

Formación

• Grade 12 (Matric) required.
• Experience in medical reception or practice administration.
• Vericlaim experience preferred.
• Proficient in Microsoft Office; ICD-10 knowledge a plus.
• Experience with theatre bookings and hospital admissions advantageous.

Responsabilidades

• Attend to patients telephonically and in person in a caring and patient-focused manner.
• Obtain and capture patient information accurately.
• Manage the appointment diary, schedule follow-ups and rescheduling.
• Create and maintain patient files, ensuring readiness for next-day appointments.
• Coordinate theatre lists, surgery bookings and applicable authorisations.
• Arrange anaesthetists and surgical assistants for procedures.
• Assist with patient admissions including hospital, theatre and step-down admissions.
• Perform in-room billing and receipt of payments by cash or card.
• Scan and upload patient documentation and maintain stock and consumables.

Conocimientos

Interpersonal skills

Patient-focused care

Discretion

Detail-oriented

Teamwork

Multitasking

Educación

Grade 12 (Matric)

Vericlaim experience preferred

Microsoft Office proficiency

Herramientas

Microsoft Office

ICD-10 knowledge

Theatre bookings

Hospital admissions

Descripción del empleo

Medical Receptionist, Specialist, Centurion – REF# IMR080-MR

Job Openings Medical Receptionist, Specialist, Centurion – REF# IMR080-MR

About the job Medical Receptionist, Specialist, Centurion – REF# IMR080-MR

A medical practice based in Centurion is seeking an experienced and compassionate Medical Receptionist to provide professional administrative support and ensure a positive patient experience. The successful candidate will assist with the daily operations of the practice, patient coordination and theatre arrangements.

Duties and Responsibilities:

• Attend to patients telephonically and in person in a caring and patient-focused manner.
• Obtain and capture patient information accurately.
• Manage the appointment diary, schedule follow-up appointments and assist with rescheduling.
• Create and maintain patient files, ensuring all files are prepared for the following day's appointments and kept up to date.
• Manage patient flow by notifying the doctor of patient arrivals, monitoring delays and communicating these to patients courteously.
• Ensure a positive and pleasant patient experience at all times.
• Answer incoming calls and handle patient enquiries.
• Coordinate theatre lists, surgery bookings and applicable authorisations.
• Arrange anaesthetists and surgical assistants for procedures.
• Arrange patient admissions, including hospital, theatre and step-down admissions.
• Assist with obtaining patient results and related correspondence, including laboratory and radiology results.
• Accompany the doctor on hospital rounds for admitted patients, where applicable.
• Perform in-room billing and receive and receipt patient payments by cash or card.
• Type practice notes and assist with general correspondence.
• Scan and upload patient documentation.
• Manage stock, consumables and stocktaking.
• Liaise with external representatives and suppliers.
• Maintain a neat and presentable reception area.
• Perform general administrative duties and contribute to the smooth running of the practice.
• Protect patient confidentiality and ensure that all patient information is handled securely.
• Uphold the practice's vision and professional standards.

Qualification and Requirements:

• Grade 12 (Matric).
• Previous experience in a medical reception or practice administration role.
• Vericlaim experience preferred.
• Proficient in Microsoft Office.
• Knowledge of ICD-10 and procedure codes.
• Experience with theatre bookings, authorisations and hospital admissions would be advantageous.

Skills and attributes:

• Strong interpersonal and professional communication skills.
• Compassionate, empathetic and patient-focused.
• Discreet and able to maintain strict confidentiality.
• Attentive to detail and highly organised.
• Able to communicate professionally with patients, relatives and multidisciplinary healthcare teams.
• Able to think on your feet, show initiative and work effectively under pressure.
• Able to function independently and as part of a team.
• Reliable, hardworking and professional.
• Able to prioritise tasks and manage multiple responsibilities effectively.

Work Hours:

Monday to Friday, 08h00 – 17h00

1 January 2026