Medical Receptionist

Guardian Recruiting (Pty) Ltd; Cape Town; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Guardian Recruiting (Pty) Ltd in Cape Town's Southern Suburbs is seeking a Medical Receptionist to join a specialist practice. The role focuses on welcoming patients and ensuring smooth day-to-day operations, combining front-desk duties with essential administrative tasks.

The ideal candidate will have administrative experience in a medical setting, strong computer literacy, a Matric certificate, excellent English, and a professional, service‑minded approach.

Qualifications

• Previous administrative experience in a medical practice or healthcare setting.
• Strong computer literacy; experience in a paperless environment is an advantage.
• Matric certificate is essential.
• Excellent command of English, written and verbal.
• Professional, confident, and able to manage the practice on behalf of the Specialist.
• Warm, accommodating and service-driven with patient-care focus.
• Strong organisational skills to manage appointments, inquiries and workflow.
• Calm, composed and professional while prioritising tasks for a seamless patient journey.

Responsibilities

• Manage appointments and patient enquiries efficiently.
• Oversee administrative processes and daily workflow.
• Create a welcoming and professional patient experience.
• Support the Specialist and ensure smooth day-to-day operations.

Skills

Administrative experience

Computer literacy

English proficiency

Professionalism

Customer service

Organisational skills

Driver's license preferred

Education

Matric certificate

Job description

Medical Receptionist

Southern Suburbs, Cape Town | Start Date: March 2027

Are you a naturally organised, service-orientated individual who takes pride in creating a welcoming and professional experience for patients?

An established Specialist is preparing to move practices within Cape Town’s Southern Suburbs and is looking to appoint a capable, personable Medical Receptionist who will play an integral role in the smooth day-to-day running of the practice.

This is an opportunity for someone who is not simply looking to manage a reception desk, but who can take ownership of the administrative and patient-facing aspects of the practice, ensuring that everything runs efficiently and that patients feel welcomed, valued and well looked after.

The ideal candidate will bring:

• Previous experience in an administrative capacity within a medical practice or a similar healthcare environment.

• A strong level of computer literacy, with experience in an electronic or paperless practice environment being a distinct advantage.

• A Matric certificate - this is an essential requirement.

• An excellent command of the English language, both written and verbal.

• A mature, considered and professional approach, with the confidence and initiative to manage the practice on the Specialist’s behalf.

• A warm, accommodating and service-driven personality, with a genuine appreciation for patient care.

• Strong organisational skills and the ability to manage appointments, patient enquiries, administrative processes and daily workflow efficiently.

• The ability to remain calm, composed and professional while managing competing priorities and ensuring a seamless patient journey.

A valid driver’s licence and own reliable transport would be preferred.

We are looking for someone who understands that the patient experience begins long before a consultation and continues well beyond it. You will be the welcoming face and organisational backbone of the practice - someone who anticipates needs, takes ownership, communicates confidently and ensures that both patients and the Specialist are well supported.

If you are a polished, capable and personable individual who enjoys working with people and thrives in a well-organised, technology-enabled environment, we would love to hear from you.

All job postings are in accordance with our Client's BEE requirements.