Luxury Concierge Manager | Elevate Sandton Experiences

Placements24; Sandton; On-site; ZAR 450,000 - 650,000; Full time

Benefits offered by this job

Competitive salary package

Staff meals provided

Uniform provided

Professional development

Job summary

Placements24 is seeking an experienced Concierge Manager for a premier luxury hotel in Sandton. The role requires leading a dedicated concierge team, delivering proactive, personalized service and expert local guidance to guests.

You will anticipate needs, coordinate reservations, and build strong relationships with guests and local vendors while upholding discretion and professionalism in all interactions.

Qualifications

• Minimum 5 years in concierge or guest services within luxury hospitality.
• At least 2 years in a supervisory/management role.
• Extensive knowledge of the Sandton area and attractions.

Responsibilities

• Lead and manage the concierge team to deliver high-standard service.
• Provide personalized recommendations and anticipate guest needs.
• Coordinate reservations for dining, tours, entertainment and transport.
• Advise on local attractions, dining options, and experiences.

Skills

Leadership

Guest services

Communication

Problem solving

Multilingual

Tools

Concierge software

Job description

Placements24 is seeking an experienced Concierge Manager for a premier luxury hotel in Sandton. The role requires leading a dedicated concierge team, delivering proactive, personalized service and expert local guidance to guests.

You will anticipate needs, coordinate reservations, and build strong relationships with guests and local vendors while upholding discretion and professionalism in all interactions.