Luxury Boutique Manager — Lead Elite Sales & Clienteling

Placements24; Sandton; On-site; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Executive salary + commission

Medical and retirement benefits

Employee discounts on luxury products

Career progression opportunities

Job summary

Placements24 is seeking a Luxury Brand Retail Manager for its flagship boutique in Sandton, Gauteng. The role requires a sophisticated leader with deep luxury market knowledge, clienteling expertise, and a proven sales leadership track record.

You will drive sales, maintain brand integrity, and elevate the customer experience in one of South Africa's premier districts. You will manage all boutique operations, coach a high-performing team, optimize inventory, and ensure adherence to brand

Qualifications

• Minimum 5 years of luxury retail management experience with a proven sales record.
• Strong clienteling skills and ability to build a loyal customer base.
• Excellent leadership, communication, and presentation abilities.
• Understanding of luxury brand standards and high-end service expectations.
• Experience with retail software and POS systems; attention to detail in VM.

Responsibilities

• Oversee daily boutique operations and ensure impeccable store presentation.
• Lead and coach sales associates to hit and exceed targets.
• Develop clienteling strategies to expand the high-value customer base.
• Ensure personalized customer experiences aligned with luxury standards.
• Manage inventory, stock replenishment, and loss prevention.
• Conduct performance reviews and provide ongoing training.

Skills

Luxury retail

Clienteling

Team leadership

Brand integrity

Communication

Visual merchandising

Tools

POS systems

Retail software

Job description

Placements24 is seeking a Luxury Brand Retail Manager for its flagship boutique in Sandton, Gauteng. The role requires a sophisticated leader with deep luxury market knowledge, clienteling expertise, and a proven sales leadership track record.

You will drive sales, maintain brand integrity, and elevate the customer experience in one of South Africa's premier districts. You will manage all boutique operations, coach a high-performing team, optimize inventory, and ensure adherence to brand