Logistics & Customer Service Administrator

Staff Unlimited Recruitment; Gqeberha; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Staff Unlimited Recruitment invites applications for a Customer Service Administrator role in Perseverance, Gqeberha. The successful candidate will process orders, quotations and invoices, liaise with customers and logistics partners, and maintain accurate records.

A minimum of 3 years in a similar role and Syspro experience are required. The position is permanent and on-site, with responsibilities spanning stock control, dispatch coordination and general office support.

Qualifications

• Grade 12/Matric or equivalent for entry.
• 3 years’ experience in customer service/administration.
• Experience with quotation, sales orders and invoices.
• Experience with Syspro or similar ERP system.
• Strong administrative, filing and record-keeping skills.
• Customer service experience including handling queries and complaints.
• Basic stock control and logistics experience.
• Valid driver’s licence.

Responsibilities

• Process customer orders, quotations, sales orders and invoices.
• Liaise with customers, sales reps, suppliers and transport providers.
• Handle customer queries and complaints and ensure timely resolution.
• Monitor orders, back orders, deliveries and PODs.
• Assist with stock control, stock counts, forecasting and slow-moving/expiring stock.
• Coordinate customer deliveries and assist with dispatch and logistics.
• Maintain accurate customer, stock and delivery records.
• Process goods received notes, returns and related documentation.
• Assist with quality, safety and product documentation (MSDS/COAs).
• Provide general administrative and office support, including petty cash and banking when required.

Skills

Customer service

Administrative skills

Stock control

Logistics

MS Office

MS Teams/Zoom

Education

Matric / Grade 12

Tools

Syspro ERP

MS Teams/Zoom

Job description

Staff Unlimited Recruitment invites applications for a Customer Service Administrator role in Perseverance, Gqeberha. The successful candidate will process orders, quotations and invoices, liaise with customers and logistics partners, and maintain accurate records.

A minimum of 3 years in a similar role and Syspro experience are required. The position is permanent and on-site, with responsibilities spanning stock control, dispatch coordination and general office support.